random crash, no error report

[Laaglander]

Hello,

 

I have a problem. My game crashes randomly in single player mode and also in multiplayer. It crashes without a report (appdata\local\temp\The Fun Pimps\7 Days To Die). it just stopes.

cpu: i7-13700k

gpu: rtx4090

reinstalled game, reinstalled nvidea drivers, forced dx11/dx12, enough drive space, enough mem free.

 

anyone has a suggestion?

[SylenThunder]

Your client log may provide some details. Alternatively there is probably also information in the Windows Event Viewer.

 

I would also recommend rolling back a driver version or two for Nvidia GPU's. Their drivers have been real @%$# recently, and are causing some issues in a number of games.

[Laaglander]

i checked evenviewer, nothing around the time of the crash.

 

i did rollback 1 version from 546.29 to 546.17 no succes.. reinstalled 546 and problem still there, but i will go 1 further, have to get back for this one.

 

is there a new location for 7 days to put that log-file?

[NekoPawtato]

Try AppData\Roaming\7DaysToDie\logs and see if you find any there

[Laaglander]

 

2023-12-09T23:42:21 2274.188 INF Time: 37.58m FPS: 58.62 Heap: 2526.8MB Max: 2801.8MB Chunks: 304 CGO: 225 Ply: 2 Zom: 0 Ent: 16 (81) Items: 2 CO: 1 RSS: 5938.0MB
2023-12-09T23:42:51 2304.207 INF Time: 38.08m FPS: 62.41 Heap: 2552.3MB Max: 2801.8MB Chunks: 304 CGO: 225 Ply: 2 Zom: 0 Ent: 16 (81) Items: 2 CO: 1 RSS: 5931.2MB
2023-12-09T23:43:02 2314.781 INF zombieBoe SpawnLimbGore loaded preafab in asset bundle. path: @:Entities/Zombies/Dismemberment/Boe/Blade/Head.prefab
2023-12-09T23:43:21 2334.216 INF Time: 38.58m FPS: 67.28 Heap: 2577.1MB Max: 2801.8MB Chunks: 304 CGO: 225 Ply: 2 Zom: 0 Ent: 15 (81) Items: 2 CO: 1 RSS: 5931.7MB
2023-12-09T23:43:51 2364.222 INF Time: 39.08m FPS: 64.88 Heap: 2599.8MB Max: 2801.8MB Chunks: 304 CGO: 225 Ply: 2 Zom: 0 Ent: 13 (82) Items: 2 CO: 1 RSS: 5959.6MB
Crash!!!
SymInit: Symbol-SearchPath: '.;F:\SteamLibrary\steamapps\common\7 Days To Die;F:\SteamLibrary\steamapps\common\7 Days To Die;C:\Windows;C:\Windows\system32;', symOptions: 534, UserName: 'XXXXX'
OS-Version: 10.0.0
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C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (00007FFF8A6D0000), size: 2191360 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\System32\KERNEL32.DLL:KERNEL32.DLL (00007FFF89190000), size: 802816 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\System32\KERNELBASE.dll:KERNELBASE.dll (00007FFF87CB0000), size: 3825664 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2792
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C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.2506_none_270c5ae97388e100\comctl32.dll:comctl32.dll (00007FFF7BCA0000), size: 2699264 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 6.10.22621.2506
C:\Windows\System32\rasadhlp.dll:rasadhlp.dll (00007FFF7EB80000), size: 40960 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\System32\fwpuclnt.dll:fwpuclnt.dll (00007FFF802D0000), size: 536576 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2792
C:\Windows\SYSTEM32\gpapi.dll:gpapi.dll (00007FFF86FD0000), size: 155648 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2792
C:\Windows\SYSTEM32\CoreMessaging.dll:CoreMessaging.dll (00007FFF843B0000), size: 1257472 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\CoreUIComponents.dll:CoreUIComponents.dll (00007FFF7FA40000), size: 3588096 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
F:\SteamLibrary\steamapps\common\7 Days To Die\7DaysToDie_Data\Plugins\x86_64\xaudio2_9redist.dll:xaudio2_9redist.dll (00007FFF535E0000), size: 864256 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 1.0.0.1
C:\Windows\SYSTEM32\AVRT.dll:AVRT.dll (00007FFF80400000), size: 45056 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\xaudio2_9.dll:xaudio2_9.dll (00007FFF7A8D0000), size: 602112 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\DSOUND.dll:DSOUND.dll (00007FFEC7BF0000), size: 663552 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\winmmbase.dll:winmmbase.dll (00007FFF55E50000), size: 167936 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\ResampleDmo.DLL:ResampleDmo.DLL (00007FFEC7B30000), size: 724992 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\msdmo.dll:msdmo.dll (00007FFF0DFB0000), size: 45056 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\wdmaud.drv:wdmaud.drv (00007FFF55E00000), size: 286720 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\ksuser.dll:ksuser.dll (00007FFF55DF0000), size: 36864 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\msacm32.drv:msacm32.drv (00007FFF55790000), size: 57344 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\MSACM32.dll:MSACM32.dll (00007FFF55770000), size: 122880 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.1
C:\Windows\SYSTEM32\midimap.dll:midimap.dll (00007FFF55760000), size: 45056 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
C:\Windows\SYSTEM32\Wevtapi.dll:Wevtapi.dll (00007FFF80FF0000), size: 393216 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506
F:\SteamLibrary\steamapps\common\7 Days To Die\7DaysToDie_Data\Plugins\x86_64\getrss.dll:getrss.dll (000000006D3C0000), size: 53248 (result: 0), SymType: '-deferred-', PDB: ''
C:\Windows\SYSTEM32\dbghelp.dll:dbghelp.dll (00007FFF853A0000), size: 2306048 (result: 0), SymType: '-deferred-', PDB: '', fileVersion: 10.0.22621.2506

========== OUTPUTTING STACK TRACE ==================

0x00007FFE85727600 (UnityPlayer) ProcessShadowCasterNodeVisibilityAndCullWithoutUmbra_Kernel<0,8>
0x00007FFE8572C417 (UnityPlayer) ProcessShadowCasterNodeVisibilityAndCullWithoutUmbra
0x00007FFE856E8E74 (UnityPlayer) CullLocalShadowCastersJob
0x00007FFE85878DAB (UnityPlayer) JobQueue::Exec
0x00007FFE85878F9E (UnityPlayer) JobQueue::ExecuteJobFromHighPriorityStack
0x00007FFE85879406 (UnityPlayer) JobQueue::ProcessJobs
0x00007FFE8587ABD0 (UnityPlayer) JobQueue::WorkLoop
0x00007FFE85983081 (UnityPlayer) Thread::RunThreadWrapper
0x00007FFF891A257D (KERNEL32) BaseThreadInitThunk
0x00007FFF8A72AA58 (ntdll) RtlUserThreadStart

========== END OF STACKTRACE ===========

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:
 * C:/Users/xxxx/AppData/Local/Temp/The Fun Pimps/7 Days To Die/Crashes

 

to bad he didnt saved that report to that location..  but on top there is the crash noted

[Laaglander]

ok something has changed.. i now have a crash.dmp.. how can i post this one here?

[Laaglander]

SYMBOL_NAME:  UnityPlayer+31af00

MODULE_NAME: UnityPlayer

IMAGE_NAME:  UnityPlayer.dll

STACK_COMMAND:  ~37s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_UnityPlayer.dll!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  2021.3.19.29007

FAILURE_ID_HASH:  {84a06097-f6a5-2770-27f8-ab1cb4c7a979}

Followup:     MachineOwner

[meilodasreh]

my game crashes (stop/freeze) frequently after around 3-4 hours of play, I'd assume that's just some kind of mem leak or due to whatever trash is collected after such a long session.

But I don't even bother, cause I should have taken a break long before that amount of time.

So it's a welcome feature. 🙂

 

How long is it for you til it stops? Also hours, or right at the start?...or after a completely random time?

 

Edited December 15, 2023 by meilodasreh (see edit history)

[Laaglander]

 betweet 30 minutes up to an hour

[Beelzybub]

On 12/15/2023 at 9:46 AM, Laaglander said:

betweet 30 minutes up to an hour

Maybe it is heat related. Your 4090 and 13700k are both high wattage and high heat. Try taking the side panel off your machine as a test and see if it will run longer before crashing. Also, you can check your cpu and gpu temperatures with a monitoring app like HWInfo.

[Laaglander]

i made progress..

 

so running 7days as admin it can provide a logfile. (C:\Users\XXXX\AppData\Local\Temp\The Fun Pimps\7 Days To Die). After analyzing the logfile this popped up:

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_UnityPlayer.dll!Unknown

i have another game that uses unityplayer and that one crashed too.

 

so it is possible for this driver to crash through a 3rd party software.  One of those could be RTSS.  so killed that one and started playing again. After 1 hour it crashed again. trying to play as admin same result.

 

i has seen that the BIOS had a memtest in it, so why not.. and an error. Tested 1 module, no error. tested the other one.. no error, tested them both in there slots -> error.

 

trying to test in other slots provided error or even no boot. So mainboard.

 

There was a bios update. Did the bios update and starting testing again. 1 module -> ok. 2 modules in there slots -> ok. retested -> ok.

Tested it with 7 days.. I have now played about 8 to 9 hours. No issues.

 

solved? i hope so. if the error returnes i will let it know

 

 

[Jugginator]

If it does crash again, try disabling overlays, looks like you've got one for discord and one for steam.