DC from Dedicated private server

[Star69]

He could try to narrow it down further by running the  tracert command and see if the issue is truly his isp. Run the command prompt as administrator and type tracert "server ip address" and he replaces server ip address with the actual ip address of the server without quotes. The results will list the latency of each hop from his house to the server. If the latency of the first hop is much greater than the others, the issue is either his router, modem or his isp. If he can borrow another router and rerun the tracert, the results will tell him if it's his router or the isp. If it's the router, he has his answer. If it's the isp, he could call the isp and have them test his connection to see if it is something that they can fix ie. bad wiring, bad modem, etc. In any case, there's nothing that tfp can fix.

[siku]

23 minutes ago, Star69 said:

He could try to narrow it down further by running the  tracert command and see if the issue is truly his isp. Run the command prompt as administrator and type tracert "server ip address" and he replaces server ip address with the actual ip address of the server without quotes. The results will list the latency of each hop from his house to the server. If the latency of the first hop is much greater than the others, the issue is either his router, modem or his isp. If he can borrow another router and rerun the tracert, the results will tell him if it's his router or the isp. If it's the router, he has his answer. If it's the isp, he could call the isp and have them test his connection to see if it is something that they can fix ie. bad wiring, bad modem, etc. In any case, there's nothing that tfp can fix.

thx, gonna tell him

[siku]

On 7/29/2023 at 2:39 AM, Star69 said:

He could try to narrow it down further by running the  tracert command and see if the issue is truly his isp. Run the command prompt as administrator and type tracert "server ip address" and he replaces server ip address with the actual ip address of the server without quotes. The results will list the latency of each hop from his house to the server. If the latency of the first hop is much greater than the others, the issue is either his router, modem or his isp. If he can borrow another router and rerun the tracert, the results will tell him if it's his router or the isp. If it's the router, he has his answer. If it's the isp, he could call the isp and have them test his connection to see if it is something that they can fix ie. bad wiring, bad modem, etc. In any case, there's nothing that tfp can fix.

 

Line 12 **the three stars it says Request timed out**
on Line 5, it doesnt give any extra info on the Star.

It seems that the more people is on, the worse the problem is.

Also people are getting stuck on the Map download.

Edited July 30, 2023 by siku (see edit history)

[heylookitsme22]

I am the one having the worst issues with this. I am currently on a call with my isp trying to see what insight they can provide but if there is any value in directly interfacing with me I am here.

[siku]

https://pastebin.com/HGvfpEBT  Part 1

https://pastebin.com/ptVx838D  Part 2

This is a server log where people have issues.

 

the log is also after it transferred the save file from Gportal to Nitrado.

 

Does anyone see any issues?

[SylenThunder]

4 minutes ago, siku said:

https://pastebin.com/HGvfpEBT  Part 1

https://pastebin.com/ptVx838D  Part 2

This is a server log where people have issues.

 

the log is also after it transferred the save file from Gportal to Nitrado.

 

Does anyone see any issues?

 

First things... You're renting from Nitrado, and using a 12k world.  Does the level of your sub from them include 24-32GB RAM?  16GB is going to be pretty tight.

 

I would disable distant rendering in the server config. That will help out with RAM utilization.

 

I see this error after a player disconnects.

2023-07-30T13:22:02 29866.362 ERR Save PlayerData file: The process cannot access the file 'C:\SERVICES\ni822678_1_SHARE\ftproot\sevendaysexperimental\Saves\Old Ziweuro Valley\ZombieMoo\Player\EOS_0002cc0255d94fa2835680d09b1846df.ttp.tmp' because it is being used by another process.
  at System.IO.FileSystem.DeleteFile (System.String fullPath) [0x0001a] in <03bd9b261dff4c2b8b568aca27f561b2>:0 
  at System.IO.File.Delete (System.String path) [0x00014] in <03bd9b261dff4c2b8b568aca27f561b2>:0 
  at SdFile.Delete (System.String path) [0x00011] in <054959adb6ea4346875067fe5397b69b>:0 
  at PlayerDataFile.Save (System.String _dir, System.String _playerName) [0x00072] in <054959adb6ea4346875067fe5397b69b>:0 

Not sure why that would happen unless the client and save folders were not properly excluded, or if something external was accessing the file.

 

I see it happen a few times, and could cause issues with trying to load player data when they are joining.

 

[siku]

22 minutes ago, SylenThunder said:

 

First things... You're renting from Nitrado, and using a 12k world.  Does the level of your sub from them include 24-32GB RAM?  16GB is going to be pretty tight.

 

I would disable distant rendering in the server config. That will help out with RAM utilization.

 

I see this error after a player disconnects.

2023-07-30T13:22:02 29866.362 ERR Save PlayerData file: The process cannot access the file 'C:\SERVICES\ni822678_1_SHARE\ftproot\sevendaysexperimental\Saves\Old Ziweuro Valley\ZombieMoo\Player\EOS_0002cc0255d94fa2835680d09b1846df.ttp.tmp' because it is being used by another process.
  at System.IO.FileSystem.DeleteFile (System.String fullPath) [0x0001a] in <03bd9b261dff4c2b8b568aca27f561b2>:0 
  at System.IO.File.Delete (System.String path) [0x00014] in <03bd9b261dff4c2b8b568aca27f561b2>:0 
  at SdFile.Delete (System.String path) [0x00011] in <054959adb6ea4346875067fe5397b69b>:0 
  at PlayerDataFile.Save (System.String _dir, System.String _playerName) [0x00072] in <054959adb6ea4346875067fe5397b69b>:0 

Not sure why that would happen unless the client and save folders were not properly excluded, or if something external was accessing the file.

 

I see it happen a few times, and could cause issues with trying to load player data when they are joining.

 

this is server config file, SaveGameFolder and UserDataFolder should be same location right?

Do you know how i can fix this error you highlighted?

 

Spoiler

<?xml version="1.0"?>
<ServerSettings>
 <property name="ServerName" value="Gamers Hub" />
 <property name="ServerDescription" value="A 7 Days to Die server" />
 <property name="Region" value="Europe" />
 <property name="Language" value="English" />
 <property name="ServerPort" value="25100" />
 <property name="ServerVisibility" value="2" />
 <property name="ServerDisabledNetworkProtocols" value="SteamNetworking" />
 <property name="ServerMaxPlayerCount" value="10" />
 <property name="ServerReservedSlots" value="0" />
 <property name="ServerReservedSlotsPermission" value="100" />
 <property name="ServerAdminSlots" value="0" />
 <property name="ServerAdminSlotsPermission" value="0" />
 <property name="TelnetEnabled" value="false" />
 <property name="TelnetPort" value="25160" />
 <property name="TelnetFailedLoginLimit" value="10" />
 <property name="TelnetFailedLoginsBlocktime" value="10" />
 <property name="TerminalWindowEnabled" value="true" />
 <property name="AdminFileName" value="serveradmin.xml" />
 <property name="EACEnabled" value="false" />
 <property name="HideCommandExecutionLog" value="0" />
 <property name="MaxUncoveredMapChunksPerPlayer" value="131072" />
 <property name="PersistentPlayerProfiles" value="false" />
 <property name="GameWorld" value="RWG" />
 <property name="WorldGenSeed" value="woolie" />
 <property name="WorldGenSize" value="12288" />
 <property name="GameName" value="ZombieMoo" />
 <property name="GameMode" value="GameModeSurvival" />
 <property name="GameDifficulty" value="3" />
 <property name="BlockDamagePlayer" value="100" />
 <property name="BlockDamageAI" value="100" />
 <property name="BlockDamageAIBM" value="100" />
 <property name="XPMultiplier" value="100" />
 <property name="PlayerSafeZoneLevel" value="5" />
 <property name="PlayerSafeZoneHours" value="5" />
 <property name="BuildCreate" value="false" />
 <property name="DayNightLength" value="60" />
 <property name="DayLightLength" value="18" />
 <property name="DropOnDeath" value="3" />
 <property name="DropOnQuit" value="0" />
 <property name="BedrollDeadZoneSize" value="15" />
 <property name="MaxSpawnedZombies" value="64" />
 <property name="MaxSpawnedAnimals" value="50" />
 <property name="EnemySpawnMode" value="true" />
 <property name="EnemyDifficulty" value="0" />
 <property name="ZombieFeralSense" value="0" />
 <property name="ZombieMove" value="0" />
 <property name="ZombieMoveNight" value="2" />
 <property name="ZombieFeralMove" value="3" />
 <property name="ZombieBMMove" value="3" />
 <property name="BloodMoonFrequency" value="20" />
 <property name="BloodMoonRange" value="0" />
 <property name="BloodMoonWarning" value="4" />
 <property name="BloodMoonEnemyCount" value="8" />
 <property name="LootAbundance" value="100" />
 <property name="LootRespawnDays" value="7" />
 <property name="AirDropFrequency" value="72" />
 <property name="AirDropMarker" value="false" />
 <property name="PartySharedKillRange" value="100" />
 <property name="PlayerKillingMode" value="2" />
 <property name="LandClaimCount" value="3" />
 <property name="LandClaimSize" value="41" />
 <property name="LandClaimDeadZone" value="30" />
 <property name="LandClaimExpiryTime" value="7" />
 <property name="LandClaimDecayMode" value="0" />
 <property name="LandClaimOnlineDurabilityModifier" value="4" />
 <property name="LandClaimOfflineDurabilityModifier" value="4" />
 <property name="LandClaimOfflineDelay" value="0" />
 <property name="DynamicMeshEnabled" value="true" />
 <property name="DynamicMeshLandClaimOnly" value="true" />
 <property name="DynamicMeshLandClaimBuffer" value="3" />
 <property name="DynamicMeshMaxItemCache" value="3" />
 <property name="TwitchServerPermission" value="90" />
 <property name="TwitchBloodMoonAllowed" value="false" />
 <property name="SaveGameFolder" value="C:\SERVICES\ni822678_1_SHARE\ftproot\sevendaysexperimental\Saves" />
 <property name="UserDataFolder" value="C:\SERVICES\ni822678_1_SHARE\ftproot\sevendaysexperimental\Saves" />
 <property name="WebDashboardPort" value="25150" />
 <property name="MaxQueuedMeshLayers" value="1000" />
 <property name="MaxChunkAge" value="-1" />
 <property name="AllowSpawnNearBackpack" value="true" />
 <property name="WebDashboardEnabled" value="false" />
 <property name="EnableMapRendering" value="false" />
 <property name="ServerMaxWorldTransferSpeedKiBs" value="512" />
 <property name="BedrollExpiryTime" value="45" />
 <property name="ServerMaxAllowedViewDistance" value="12" />
 <property name="TelnetPassword" value="" />
</ServerSettings>

 

 

Edited July 30, 2023 by siku (see edit history)

[Star69]

12 hours ago, siku said:

 

Line 12 **the three stars it says Request timed out**
on Line 5, it doesnt give any extra info on the Star.

It seems that the more people is on, the worse the problem is.

Also people are getting stuck on the Map download.

Looks like his issue is not on his end but one of the hop servers midway to the game server so definitely not his own equipment. The only thing that he can do is to talk to his isp but I wouldn't expect any satisfaction. The problem node might not be owned or controlled by the isp. I have never heard of an isp pushing through a change route for a signal before. The best that can be done is to switch where the game server is hosted and hope for a different route.

EDIT: If this is a rented server you can ask the host to give you another server possibly in a nearby city. If it is a person hosting the server, they would need to change location like hosting it at a different persons house.

Edited July 31, 2023 by Star69 (see edit history)

[heylookitsme22]

I reinstalled the game just to see if it helped again and now I just seem to fall through the ground a minute or two into play.

[heylookitsme22]

And my isp is coming tomorrow but I cant imagine they are going to have much to say about me falling through the ground every time I try to play.

[heylookitsme22]

Additionally, I can no longer even open any containers or speak to the trader.

[heylookitsme22]

Well I just paid to have the ISP out and as expected they could not shed any light on the matter.

[meganoth]

Have you tried to turn on the network workaround setting in the game options, under the general section of the options?