RastaLif3420 Posted May 8 Share Posted May 8 okay so i had recently gotten a new pc and had to download windows 10 onto it but when i downloaded steam to get this game its telling me that i dont even have a windows ios and wont let me download it all my other games will allow me to download it but why not this one yes i have bought the game and everything heres a pic of what it says Link to comment Share on other sites More sharing options...
Jugginator Posted May 8 Share Posted May 8 That's a new one to me, weird. Have you made sure you have all of the Windows updates installed? Link to comment Share on other sites More sharing options...
RastaLif3420 Posted May 8 Author Share Posted May 8 Yes I have triple checked even had another set of eye take a look everything checked out on my end but still won't allow me to download Link to comment Share on other sites More sharing options...
Jugginator Posted May 8 Share Posted May 8 I'd need to do a little more research into this, maybe search engines have become worse or this is such an uncommon issue it's not too known. Initially I did get some tips that may help digging through Steam's support, though, I'll just list them in no particular order. * Check any third party antivirus software, they may be interfering the link between Steam and Windows * Reinstall Steam in the same download location * Wipe the download cache for Steam * Repair the Library folder (this is where you install games, you can view this in the Steam settings, you can also try installing it to a different Library folder) * Delete everything in the Steam folder except for: steam.exe, SteamApps, and Userdata folders, and then run steam.exe inside the folder. Hopefully one of these helps. Link to comment Share on other sites More sharing options...
SylenThunder Posted May 8 Share Posted May 8 In Steam click Help > System Information. That will bring up a window with a lot of computer information in it. Click inside the window, then Ctrl-A to select all. Ctrl-C to copy it, and then post it on Pastebin and share the link. Link to comment Share on other sites More sharing options...
Beelzybub Posted May 9 Share Posted May 9 10 hours ago, RastaLif3420 said: but why not this one A 32 bit OS will cause this. 1 Link to comment Share on other sites More sharing options...
Jugginator Posted May 9 Share Posted May 9 1 hour ago, Beelzybub said: A 32 bit OS will cause this. Ah! Good call. I forget win 10 had a 32 bit version. Link to comment Share on other sites More sharing options...
RastaLif3420 Posted May 9 Author Share Posted May 9 Ahh so install the 64 bit and should be good to go I'm assuming Link to comment Share on other sites More sharing options...
Jugginator Posted May 9 Share Posted May 9 Yeah we only support the 64 version Link to comment Share on other sites More sharing options...
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