High Ping

[delapenamj]

Hello everyone,

 

I am trying to play with my friend on his dedicated server. I get a constant 70-150 to almost thousands at some point. our other friend does not experience this issue

I have

- excluded the game from windows defender

-ran ping tests against his network with low ping results

-updated all my drivers, Bios, ETC

-went on my phones 5g hotspot with same ping

-completely turned off windows defender and firewall

-joined public server and had 9 ping

-reset setting through launcher

 

These are my specs

Processor	11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz
Video Card	NVIDIA GeForce RTX 2080 SUPER
Operating System	Windows 11
RAM	16 GB

 

I will try any suggestions as I am pulling my hair out trying to figure it out

 

Edited March 20, 2022 by delapenamj (see edit history)

[Beelzybub]

1 hour ago, delapenamj said:

I get a constant 70-150 to almost thousands at some point. our other friend does not experience this issue

What's the issue? FPS too high?

Edited March 20, 2022 by Beelzybub (see edit history)

[delapenamj]

Sorry the issue is ping

 

[Beelzybub]

4 minutes ago, delapenamj said:

Sorry the issue is ping

 

Oh duh...   Did your friend add exclusions in their AV software?

[Jugginator]

Could be a lack of port forwarding too.

[delapenamj]

1 hour ago, Beelzybub said:

Oh duh...   Did your friend add exclusions in their AV software?

I would think that would be the next step. But that doesn't explain why our other friend can connect with low ping 

[Twix20981]

Hi guys, I am experiencing this same issue. I try to host a game through Steam and have my friends connect to my game (they experience terrible ping), or I set up a dedicated server on my computer, play on it from the same computer, have my friends connect to the server, and they still experience terrible ping. I don't know if it's a hardware issue since when those same friends host a game instead of me, I experience terrible ping when connected to their game, and they have better hardware than I do. It's making for an unplayable experience by way of taking a few minutes for the inventory of an opened chest or box to actually appear. Anyone have suggestions? I've forwarded ports on my router in order to set up the server, I've opened the server port on the Windows Defender Firewall, I've added exclusions for the 7DtD .exe's in my antivirus. I'm just baffled and have no idea how to fix this. Happy to provide any further info

[Star69]

A couple of things......use an online port scanner to verify that your ports are indeed being open. Secondly, run the tracert command to your friends ip and have him/her run the command to your ip. This is to see if it is a problem on your end, their end or your isp.

[Twix20981]

Thanks for the reply. The ports are definitely open because my friends can connect to my game, but opening boxes and containers is extremely delayed for them due to high ping. I can run these commands, but what am I looking for exactly? From my computer to my friend's, it was:

 

1	2 ms	<1 ms	<1 ms
2	13 ms	10 ms	14 ms
3	13 ms	22 ms	19 ms
4	22 ms	106 ms	18 ms
5	12 ms	11 ms	9 ms
6	25 ms	23 ms	24 ms
7	41 ms	31 ms	31 ms
8	36 ms	21 ms	30 ms
9	25 ms	28 ms	25 ms
10	561 ms	623 ms	233 ms

 

 

From my friend's computer to me is:

1	<1 ms	<1 ms	<1 ms
2	80 ms	138 ms	139 ms
3	201 ms	174 ms	199 ms
4	74 ms	29 ms	24 ms
5	*	*	*
6	*	*	*
7	48 ms	39 ms	34 ms
8	71 ms	44 ms	74 ms
9	312 ms	178 ms	184 ms
10	96 ms	94 ms	108 ms
11	133 ms	189 ms	239 ms

 

Edited September 29, 2022 by Twix20981 (see edit history)

[Beelzybub]

If you haven't added folder exclusions for the game and save folders in your antivirus, your AV will check every

packet coming in and going out to the other computer. This increases the ping time and introduces lag.

Your first list shows a very high ping at the last stop, so it may be their compututer checking the packets.

There are also third party apps like Asus' bloatware that can cause the same phenomenon.

[Star69]

Yikes, that connection from your friend to you is kind of brutal while your connection to him is great except that last hop which is your friends pc. Many people are unaware that an internet connection is a series of ‘hops’ through various servers until it reaches its end point which is determined by your isp. As you can see, your connection to your friend and his connection to you are totally different. I would say that a dozen hops is the average and any one of those hops can be a source of lag. Unfortunately, if the lag is isolated to any hop except first and last, you can’t fix it. I asked for a tracert to see if you could fix the lag and it looks like you can because the lag is in your friends pc. I totally agree with Beelzybub, have your friend create an exclusion in his antivirus for the game folder. It is not enough to turn off the antivirus, exclusions are best and easy to do. If you still experience lag after that, have your friend look for any network optimizing software, including router software settings that purport to make a better connection to a particular pc. These settings are supposed to improve your connection however many of them actually mess up your connections.

[Twix20981]

Seems like that antivirus exception was what we needed on his side. It's helped as much as I think is possible aside from maybe a better internet connection or something. Thanks for your help!