Clare Posted December 13, 2016 Share Posted December 13, 2016 [PATCH 7 - FIX FOUND] - First fix only took for some users, some issues still persisting. [iN PROGRESS - WORKING ON NEW FIX, SAVES REQUESTED TO HELP, ISSUE MAY PERSIST AFTER PATCH 9] [uPDATE - The team are still working to find the source of this issue for those it still continues for, in the mean time, I wanted to highlight the workaround Ignoringmywife1 found works for them - "What works for me when I'm the host is to kill my friend, then the host picks the backpack up and gives the contents back to the person who it belongs to (if you want). Worked for me every time. You won't get you stuff or your stats back but the resets on them will stop."] NOTE: If this happens to you in a NEW game AFTER patch 7, please submit a new report about it as it means the fix didn't take or there could be two things causing the same error. This issue occurs when a data exchange from a client to a host sends some bad data. This data overwrites the previous save data about the client that is maintained by the host, causing the client to hit level 1 again. Unfortunately because the save data is overwritten there is no way to retrieve the lost levels and stats. The other issue that can sometimes occur in tandem with the levels wipe, is where the inventory also becomes bugged - the game believes he inventory is full when it is not. This presents the same issue as mentioned above, however, because there is currently no way to delete a player from the game to allow them to start fresh, there is no way to remove the inventory data for that player from the save. Players who experience this should have no issue joining or creating games with the same players again, but the save this occurred in can not be restored (unless you are on PS4 and have a backup) The fix: The team have been working on a fix for this issue so bad data will not be saved or overwrite any saves. However this fix with only prevent the issues mentioned above from happening again, rather than restoring saves. Clare ------- UPDATE -------- Anyone who is on PS4, who had this occur for them for the FIRST time AFTER Patch 9 was released, could you please send me a copy of the save file it occurs for your on: To get the file: 1) Turn on PS4 2) Insert an External USB Drive into one of the 2 USB ports on the front of the PS4. 3) In the main menu, go to “Settings” 4) Click on “Application Saved Data Management” 5) Select “Saved Data in System Storage” 6) Select "Copy to USB Storage Device" 7) Select 7 Days to Die 8) Select all files and press "Copy" 9) Wait until transfer is complete 10) Remove External Drive 11) Zip up all files copied to USB drive including ".bin" and "Profile" files 12) Upload the files to your Dropbox or other cloud file service 13) Email the download link to email@example.com with user name in title so i can match to reports 14) PM me here to let me know you sent it. We do not fix individual files, but we believe a save may help us confirm a fix for this issue. When sending the file, please include if you can when you started the save, and when the issue first occurred. Thank you, Clare Link to comment Share on other sites More sharing options...
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