Game Opening To Black Screen

[thog]

Ran into this problem when I switched over to the latest experimental build, and haven't been able to resolve it. When I start the game, TFP logo pops up & my cursor changes to the arrowhead - the main menu music also plays shortly after the logo disappears. I am then greeted with a permanent black screen with the main menu music still playing. The only way to get out of this is either closing the tab, or alt+f4'ing. I switched back to the previous build (19.5 I think?) and it worked flawlessly.

I updated my drivers, updated C++, installed Windows 11 (unfortunately), verified the games files three times, and the problem still persists. 

Mono path[0] = 'D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Managed'
Mono config path = 'D:/SteamLibrary/steamapps/common/7 Days To Die/MonoBleedingEdge/etc'
Initialize engine version: 2020.3.14f1 (d0d1bb862f9d)
[Subsystems] Discovering subsystems at path D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/UnitySubsystems
Forcing GfxDevice: Direct3D 11
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1050 Ti (ID=0x1c8c)
    Vendor:   
    VRAM:     4021 MB
    Driver:   30.0.14.9709
Begin MonoManager ReloadAssembly
- Completed reload, in  3.730 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 1.644500 ms
2021-12-06T21:48:22 0.204 INF [Platform] Init
2021-12-06T21:48:23 0.452 INF [Platform] Using native platform: Steam
2021-12-06T21:48:23 0.455 INF [Platform] Using cross platform: EOS
2021-12-06T21:48:23 0.456 INF [Platform] Using server platform: Steam
2021-12-06T21:48:23 0.456 INF [Platform] Initializing Steam
2021-12-06T21:48:23 0.464 INF Starting PlayerInputManager...
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32.dll
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32.dll
Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
2021-12-06T21:48:23 1.070 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True)
2021-12-06T21:48:25 2.589 INF [Steamworks.NET] SteamAPI_Init() ok
2021-12-06T21:48:25 2.605 INF Not running in Big Picture Mode, no on-screen keyboard available
2021-12-06T21:48:25 2.605 INF [Platform] Initializing EOS
2021-12-06T21:48:26 3.680 INF [EOS] Initialize: Success
2021-12-06T21:48:27 4.413 INF Localization language: english
2021-12-06T21:48:27 4.553 INF Texture quality is set to 1
2021-12-06T21:48:27 4.566 INF Precaching...
2021-12-06T21:48:27 4.567 INF Precaching file: 7DaysToDie_Data/resources.assets
2021-12-06T21:48:27 4.679 INF [EAC] Initializing ...
2021-12-06T21:48:27 4.694 INF [EAC] Initialized :: Easy Anti-Cheat successfully initialized
2021-12-06T21:48:47 24.438 INF Precaching file: 7DaysToDie_Data/sharedassets1.assets
2021-12-06T21:48:47 24.463 INF Precaching file: Data/Bundles/blocktextureatlases
Setting up 6 worker threads for Enlighten.
  Thread -> id: 500c -> priority: 1 
  Thread -> id: 44c4 -> priority: 1 
  Thread -> id: 4968 -> priority: 1 
  Thread -> id: 4d60 -> priority: 1 
  Thread -> id: 2a58 -> priority: 1 
  Thread -> id: 2880 -> priority: 1 
 

[coldmangosago]

same problem, uninstalled and reinstalled the game but no changes

[meganoth]

Guys, how about searching the forum for information first? There are two pinned threads here in "General Support" with information on how to report problems and common solutions.

 

AND there are TWO big blue banners on the top of every forum page suggesting that you should wipe previous saves and worlds. While you are at it delete all configuration from previous versions and make sure you cleared out a possible "Mods" folder in the 7D2D game folder

 

All this (except the removal of old mods) can be done by starting the game launcher, crossing over to the "Tools" tab and selecting the last item in the options list there

Edited December 7, 2021 by meganoth (see edit history)

[thog]

Yeah... I read that + searched the forums. Not really helpful. I ended up fixing it by switching the drivers on which the game was installed on if anyone is having the same issue. 

[Star69]

Two common problems people are having that keep the game from running are 1) having A19 files still on their system and 2) Not having the latest Microsoft Visual C Distributables installed. You should update Windows and use the latest set of drivers for your videocard too.

[Guerthal]

I have the same issue except that my screen is not black, it's showing the game logo and the background image of the menu, but the menu isn't there. This is a fresh install on a new computer, no old saves, no mods, no previous versions. All my drivers are up to date.

[coldmangosago]

Mono path[0] = 'F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Managed'
Mono config path = 'F:/SteamLibrary/steamapps/common/7 Days To Die/MonoBleedingEdge/etc'
Initialize engine version: 2020.3.14f1 (d0d1bb862f9d)
[Subsystems] Discovering subsystems at path F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/UnitySubsystems
Forcing GfxDevice: Direct3D 11
GfxDevice: creating device client; threaded=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce GTX 1070 (ID=0x1b81)
    Vendor:   
    VRAM:     8088 MB
    Driver:   27.21.14.6611
Begin MonoManager ReloadAssembly
- Completed reload, in  1.801 seconds
D3D11 device created for Microsoft Media Foundation video decoding.
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 1.581000 ms
2021-12-07T22:31:31 0.041 INF [Platform] Init
2021-12-07T22:31:31 0.127 INF [Platform] Using native platform: Steam
2021-12-07T22:31:31 0.129 INF [Platform] Using cross platform: EOS
2021-12-07T22:31:31 0.129 INF [Platform] Using server platform: Steam
2021-12-07T22:31:31 0.130 INF [Platform] Initializing Steam
2021-12-07T22:31:31 0.134 INF Starting PlayerInputManager...
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32.dll
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32.dll
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32
2021-12-07T22:31:31 0.506 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True)
2021-12-07T22:31:33 2.441 INF [Steamworks.NET] SteamAPI_Init() ok
2021-12-07T22:31:33 2.455 INF Not running in Big Picture Mode, no on-screen keyboard available
2021-12-07T22:31:33 2.455 INF [Platform] Initializing EOS
2021-12-07T22:31:34 3.009 INF [EOS] Initialize: Success
2021-12-07T22:31:34 3.515 INF Localization language: english
2021-12-07T22:31:34 3.550 INF Texture quality is set to 1
2021-12-07T22:31:34 3.551 INF Precaching...
2021-12-07T22:31:34 3.552 INF Precaching file: 7DaysToDie_Data/resources.assets
2021-12-07T22:31:34 3.640 INF [EAC] Initializing ...
2021-12-07T22:31:34 3.650 INF [EAC] Initialized :: Easy Anti-Cheat successfully initialized
2021-12-07T22:31:39 8.610 INF Precaching file: 7DaysToDie_Data/sharedassets1.assets
2021-12-07T22:31:39 8.612 INF Precaching file: Data/Bundles/blocktextureatlases
2021-12-07T22:31:43 12.532 INF Precaching file: Data/Bundles/terraintextures
2021-12-07T22:31:47 16.781 INF Precaching done
2021-12-07T22:31:47 16.781 INF Loading main scene
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 1.283700 ms
2021-12-07T22:31:48 17.156 INF [GSM] Singleton Initialized...
2021-12-07T22:31:48 17.171 INF Awake IsFocused: True
2021-12-07T22:31:48 17.171 INF Awake
2021-12-07T22:31:48 17.231 INF Version: Alpha 20 (b218) Compatibility Version: Alpha 20, Build: Windows 64 Bit
2021-12-07T22:31:48 17.232 INF System information:
2021-12-07T22:31:48 17.232 INF    OS: Windows 10  (10.0.18363) 64bit
2021-12-07T22:31:48 17.232 INF    CPU: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (cores: 4)
2021-12-07T22:31:48 17.232 INF    RAM: 16344 MB
2021-12-07T22:31:48 17.233 INF    GPU: NVIDIA GeForce GTX 1070 (8088 MB)
2021-12-07T22:31:48 17.233 INF    Graphics API: Direct3D 11.0 [level 11.1] (shader level 5.0)
2021-12-07T22:31:48 17.233 INF Last played version: Alpha 20
2021-12-07T22:31:48 17.234 INF Local UTC offset: 8 hours
2021-12-07T22:31:48 17.236 INF Command line arguments: F:\SteamLibrary\steamapps\common\7 Days To Die\7daystodie.exe -force-d3d11 -logfile F:\SteamLibrary\steamapps\common\7 Days To Die\7DaysToDie_Data\output_log__2021-12-07__22-30-55.txt -eac_executablename 7daystodie.exe
2021-12-07T22:31:48 17.390 INF Occlusion: Awake
2021-12-07T22:31:48 17.412 INF Persistent GamePrefs saved
2021-12-07T22:31:48 17.423 INF Controls Reset
2021-12-07T22:31:48 17.425 INF ApplyAllOptions streaming budget 7279.2 MB
2021-12-07T22:31:48 17.425 INF ApplyAllOptions current screen 1768 x 992, 30hz, window 1768 x 992, mode FullScreenWindow
2021-12-07T22:31:48 17.427 INF Texture quality is set to 1
2021-12-07T22:31:48 17.428 INF ApplyTextureFilter 1, AF Enable
2021-12-07T22:31:48 17.429 INF ApplyTerrainOptions 3
2021-12-07T22:31:49 18.572 INF [MODS] No mods folder found
2021-12-07T22:31:49 18.648 INF Loading permissions file at 'C:\Users\The Joker\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml'
2021-12-07T22:31:49 18.845 INF Loading permissions file done.
2021-12-07T22:31:50 19.147 INF GameSense server not found (no props file), disabling
2021-12-07T22:31:50 19.148 INF Awake done in 1976 ms
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc.dll
Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc

Unloading 28 unused Assets to reduce memory usage. Loaded Objects now: 5400.
Total: 52.265700 ms (FindLiveObjects: 0.235100 ms CreateObjectMapping: 0.269400 ms MarkObjects: 51.700800 ms  DeleteObjects: 0.059900 ms)

2021-12-07T22:31:50 19.478 INF Reloading serveradmin.xml
2021-12-07T22:31:50 19.478 INF Loading permissions file at 'C:\Users\The Joker\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml'
2021-12-07T22:31:50 19.478 INF Loading permissions file done.
2021-12-07T22:31:51 20.179 INF Updated culture for display texts
2021-12-07T22:31:52 21.034 INF [XUi] Parsing all window groups completed in 825 ms total.
2021-12-07T22:31:53 22.140 INF [GSM] GameSparks Connected
2021-12-07T22:31:59 28.879 INF [XUi] Initialized all window groups completed in 1207 ms total.
2021-12-07T22:32:00 29.200 INF [GSM] Skipping me
2021-12-07T22:32:01 29.889 INF LoadTextureArraysForQuality quality -1 to 1, reload False
2021-12-07T22:32:02 31.262 INF Loaded (local): rwgmixer
2021-12-07T22:32:02 31.388 INF Loaded (local): archetypes
2021-12-07T22:32:02 31.463 INF Loaded (local): color_mappings
2021-12-07T22:32:02 31.528 INF Loaded (local): loadingscreen
2021-12-07T22:32:02 31.546 INF WorldStaticData.Init() needed 9.000s
2021-12-07T22:32:02 31.574 INF [Steamworks.NET] Login ok.
2021-12-07T22:32:02 31.575 INF [EOS] Login
2021-12-07T22:32:09 38.680 INF Terminating threads
2021-12-07T22:32:09 38.681 INF OnApplicationQuit
2021-12-07T22:32:09 38.684 INF Terminating threads
2021-12-07T22:32:09 38.684 INF OnApplicationQuit
2021-12-07T22:32:10 38.930 INF [GSM] GameSparks Disconnected
2021-12-07T22:32:10 39.678 INF Terminating threads
2021-12-07T22:32:10 39.678 INF OnApplicationQuit
2021-12-07T22:32:10 39.679 INF Terminating threads
2021-12-07T22:32:10 39.679 INF OnApplicationQuit
Setting up 2 worker threads for Enlighten.
  Thread -> id: 24b4 -> priority: 1 
  Thread -> id: 2444 -> priority: 1 

[Star69]

I don’t see an error in your log. As a test, try removing  -force-d3d11 from your startup line and see if that helps.

[coldmangosago]

14 hours ago, Star69 said:

I don’t see an error in your log. As a test, try removing  -force-d3d11 from your startup line and see if that helps.

Uhm, sorry but how do you do that?

 

[AlcX_]

I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing.

I have just figured out whilst writing this what worked for me.

I searched up in the windows search bar  'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. 

I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! 

Check and see if you have several of these and make sure you have the right version installed. 

Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again.

 

[minisith]

9 hours ago, AlcX_ said:

I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing.

I have just figured out whilst writing this what worked for me.

I searched up in the windows search bar  'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. 

I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! 

Check and see if you have several of these and make sure you have the right version installed. 

Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again.

 

 

This worked for me. 

[coldmangosago]

20 hours ago, AlcX_ said:

I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing.

I have just figured out whilst writing this what worked for me.

I searched up in the windows search bar  'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. 

I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! 

Check and see if you have several of these and make sure you have the right version installed. 

Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again.

 

didn't work for me

[coldmangosago]

removing EOS from crossplatform worked and the main menu loaded just fine but i couldn't join any servers. Making my own map works but playing alone is boring so i'm back to square one