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chikorina

QA
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Everything posted by chikorina

  1. The log shows that the achievement updates for the stone axe and placing a bedroll have been sent to XBL. This means that it is working as it should on the game's end. It looks like there is a problem on the receiving end. I'm sorry, but there is nothing that can be done on our end to fix this issue. Please contact the support for Xbox.
  2. The log shows that the achievement updates for the stone axe and placing a bedroll have been sent to XBL. This means that it is working as it should on the game's end. It looks like there is a problem on the receiving end. I'm sorry, but there is nothing that can be done on our end to fix this issue. Please contact the support for Xbox.
  3. Thank you. I have sent this log to the programmer in charge.
  4. Thank you. I have sent this log to the programmer in charge.
  5. Thank you for all your work on this. I have found that using the file name 'Vicky's PC' failed in launching the game for me as well. Temporary workaround : 1 - Create a folder in C drive named 7DaysLogs 2 - Add this additional parameter in the 7 Days to Die launcher "-logfile C:\7DaysLogs\logfile.txt" (Without the quotes) 3 - Press Run & Save as default.
  6. Thank you for all your work on this. I have found that using the file name 'Vicky's PC' failed in launching the game for me as well. Temporary workaround : 1 - Create a folder in C drive named 7DaysLogs 2 - Add this additional parameter in the 7 Days to Die launcher "-logfile C:\7DaysLogs\logfile.txt" (Without the quotes) 3 - Press Run & Save as default.
  7. Thank you. I have already opened a ticket for this issue, but if I could get her logs to attach to it, it would help. - The launcher.log from attempting to launch the game through Steam. - The ouptput_log from starting the exe from the folder.
  8. Thank you. I have already opened a ticket for this issue, but if I could get her logs to attach to it, it would help. - The launcher.log from attempting to launch the game through Steam. - The ouptput_log from starting the exe from the folder.
  9. Thank you for the additional information. I'm sorry that you had to experience the issue. Based on the information I got from reporters, the only way I could think of to completely avoid it would be to set the Input device in the audio settings to one that you are currently not using.
  10. Thank you for the report. The distance no longer matters, because voice chat can now be heard only by party members, and there is no proximity chat anymore. Unfortunately, we haven't been able to reproduce this issue in our testing. I will add that it happened to you during a bm horde.
  11. Thank you for reporting back. I will write a ticket for this. Renaming windows username is probably not a good idea. Is it possible to ask your friend for a launcher log (%APPDATA%\7DaysToDie\logs\launcher.log)? I'd like to include it in my ticket.
  12. Thank you for reporting back. I will write a ticket for this. Renaming windows username is probably not a good idea. Is it possible to ask your friend for a launcher log (%APPDATA%\7DaysToDie\logs\launcher.log)? I'd like to include it in my ticket.
  13. There was an issue in A20.4 that prevented players with non latin characters in their windows username from launching the game that has been fixed in A20.5. Maybe that created a new bug with the characters you mentioned. I will look into it and make a new ticket for this issue. Thank you for reporting your find.
  14. There was an issue in A20.4 that prevented players with non latin characters in their windows username from launching the game that has been fixed in A20.5. Maybe that created a new bug with the characters you mentioned. I will look into it and make a new ticket for this issue. Thank you for reporting your find.
  15. Thank you for reporting. This can happen when the game crashes while on a vehicle. I'm sorry that you had to experience it, but it is known and there is already a ticket for it. Hopefully it will be dealt with soon.
  16. Thank you for reporting. This can happen when the game crashes while on a vehicle. I'm sorry that you had to experience it, but it is known and there is already a ticket for it. Hopefully it will be dealt with soon.
  17. Thank you for reporting. In order to pinpoint the issue you are having, we will be needing some information and an output log from you. Please read the pinned post on how to report a bug.
  18. Thank you for reporting. In order to pinpoint the issue you are having, we will be needing some information and an output log from you. Please read the pinned post on how to report a bug.
  19. Sorry it's taking so long. I just got an answer from the developer. There doesn't seem to be anything unusual in your logs as is. We would be needing an output log with more information relating to the achievements. Steps to produce a log with achievement information : - Start the 7 days to die launcher - In the Additional parameters of the launcher, enter "-debugachievements=verbose" without the quotations. - Run the game. - Place a bedroll and craft a stone axe.
  20. Sorry it's taking so long. I just got an answer from the developer. There doesn't seem to be anything unusual in your logs as is. We would be needing an output log with more information relating to the achievements. Steps to produce a log with achievement information : - Start the 7 days to die launcher - In the Additional parameters of the launcher, enter "-debugachievements=verbose" without the quotations. - Run the game. - Place a bedroll and craft a stone axe.
  21. Thank you for the comment. We see how serious this is, and are now trying to reproduce this issue. Unfortunately, the testers have not been able to reproduce it after hours of testing on a dedi. If you have any new information, please let us know.
  22. I just tested it with the name Öffentlich and was able to launch the game without issue in Win10. I'll ask a tester on Win11 to test this and see if we could get a repro.
  23. I just tested it with the name Öffentlich and was able to launch the game without issue in Win10. I'll ask a tester on Win11 to test this and see if we could get a repro.
  24. Oh no, that should have been fixed in A20.5... I will reopen the ticket for not being able to start game because of non-latin characters in the username. Thank you for reporting that.
  25. Oh no, that should have been fixed in A20.5... I will reopen the ticket for not being able to start game because of non-latin characters in the username. Thank you for reporting that.
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