someone help me with this please

[xtrax]

when starting the game the screen goes black with the mouse (before the menu), I was already looking for how I can solve it but nothing if someone knows how to solve it it would help me a lot

[Roland]

I'm moving this to the support forum. You will need to include an output log for people to look at in order for there to be any helpful ideas.

 

To get to your output log:

 

1) Right click on the game in your library

2) select properties

3) select local files

4) Select browse

5) Click on the 7daystodiedata folder

6) Choose the most recent output log and copy it to pastebin.com and then post the link.

 

Sorry, that was the old way. The new way is to paste: %appdata%\7daystodie\Logs into your search bar and select open. Then you will see the most recent logs. Thanks to @Beelzybub for kindly correcting me.

Edited June 26, 2022 by Roland (see edit history)

[Jugginator]

Follow what Roland said, an output log may help. But, this sounds like a GPU driver or other missing system update issue. Try seeing if you have an update available for your GPU and run Windows Update.