Linux - ultrawide screen - can't use full monitor resolution

[popfizzle]

Summary: (a short description of the bug)

My screen resolution is not listed as an option under Video Settings->Display->Resolution when running linux binary.

My display resolution: 5120x1440 (Samsung G9)

Highest option available in 7 days to die (linux): 3440x1440

However, I can run full resolution when running with windows executable under Proton.

 

Game Version: (A18 b155 / A18.1 bxxx / etc) A20.2 (b2)

Platform: (PC / Mac)  PC

OS/Version: (Windows / Linux / Mac) Linux

CPU Model: (Intel i5 9600K / AMD Ryzen 7 1800x / etc) Ryzen 9 3900X

System Memory: (4 GB / 8 GB / 16 GB / etc) 64GB

GPU Model and VRAM: (nVidia GTX 1060 4 GB / AMD RX 580 8 GB / etc) AMD Radeon RX 5700XT

Screen Resolution: (width and height) 5120x1440

Video Settings: (Low / Medium / High / Ultra / Custom (Custom has many combinations, so just list the settings you think are relevant to the bug if any)) any

Game mode: (MP host / MP client / SP / Client on dedi, RWG or NAV) any

 

Did you wipe old saves? (Yes/No) Yes

Did you start a new game? (Yes/No) Yes

Did you validate your files? (Yes/No) Yes

Are you using any mods? (Yes/No) No

EAC on or off? Either

 

Status: NEW

 

Bug Description:

 

Detailed steps to reproduce the bug:

 

1) Launch 7 days to die under Linux with a Samsung G9 monitor.

2) Go to: Video Settings->Display->Resolution

3) navigate through available resolutions.  Try different modes (full screen/windowed).

 

Actual result: (description of what is occurring)

No option matching full desktop resolution is available.  Highest resolution option is 3440x1440.

Expected result: (what you expect to occur)

Full desktop resolution is of 5120x1440 should be available.

[meganoth]

Please post this again, but as a bug report (see link in red banner). General support can't help with this (and no, even as a moderator I don't have the ability to simply copy it over).

 

[popfizzle]

I re-read the red link.  I do not see where bug reports go.

[BFT2020]

If you clicked on the Before you Report link, it will go through the instructions on what to do.  To get into the various bug sub forums, you need to click on Bug Pool at the top under Browse/Activity/Support/Discord/Guilded which will take you where you need to go.

 

The path looks like Home>A20 Bug Database > Bug Pool > Before you post a report

 

In addition, you can also click on the categories to the right if you know which specific one you want to go to

 

 

I forgot to mention, you would want to click on Bug Pool to submit the original bug report.  The other categories are what the QA people do as they move it through the system and what state the bug report is at

[popfizzle]

Thank you for the extra info.  I have filed the report in bug poo.