Main menu not loading

[5klepka]

Hi, i've recently bought the game and i can't play it, because main menu never shows up. 

I've tried changing game version, reinstalling it, opening without EAC and nothing helps.

Anyone has an idea what should i do?

[Star69]

Can you post your log using pastebin? Instructions for finding your log and posting it using pastebin are in the pinned topic above about how to report an issue. Here’s the link: 

 

https://community.7daystodie.com/topic/3956-how-to-report-an-issue-please-read-before-creating-new-threads/

 

The reason that you can’t start the game is most likely in the log file.

[5klepka]

https://pastebin.com/xr2H7r6u

 

[5klepka]

https://pastebin.com/qS5JNhyx

 

log after fresh install

 

[Star69]

I didn’t see anything in the first log. In the second log, the connection to EOS is not being allowed. Try to exclude your 7 Days folder from your antivirus software as it is most likely blocking that connection.

[Beelzybub]

On 1/29/2022 at 8:06 AM, 5klepka said:

Anyone has an idea what should i do?

Your log looks ok, maybe it's a graphics issue.

A test you could do is to start the launcher and select "GLCore" as your renderer. If that works, then you know that your directx driver is broken.

Another thing to try is to uninstall your graphics driver using DDU. Then go to AMD's site and download the latest driver for your gpu and install.