thog Posted December 7, 2021 Share Posted December 7, 2021 Ran into this problem when I switched over to the latest experimental build, and haven't been able to resolve it. When I start the game, TFP logo pops up & my cursor changes to the arrowhead - the main menu music also plays shortly after the logo disappears. I am then greeted with a permanent black screen with the main menu music still playing. The only way to get out of this is either closing the tab, or alt+f4'ing. I switched back to the previous build (19.5 I think?) and it worked flawlessly. I updated my drivers, updated C++, installed Windows 11 (unfortunately), verified the games files three times, and the problem still persists. Mono path[0] = 'D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Managed' Mono config path = 'D:/SteamLibrary/steamapps/common/7 Days To Die/MonoBleedingEdge/etc' Initialize engine version: 2020.3.14f1 (d0d1bb862f9d) [Subsystems] Discovering subsystems at path D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/UnitySubsystems Forcing GfxDevice: Direct3D 11 GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: NVIDIA GeForce GTX 1050 Ti (ID=0x1c8c) Vendor: VRAM: 4021 MB Driver: 30.0.14.9709 Begin MonoManager ReloadAssembly - Completed reload, in 3.730 seconds D3D11 device created for Microsoft Media Foundation video decoding. <RI> Initializing input. <RI> Input initialized. <RI> Initialized touch support. UnloadTime: 1.644500 ms 2021-12-06T21:48:22 0.204 INF [Platform] Init 2021-12-06T21:48:23 0.452 INF [Platform] Using native platform: Steam 2021-12-06T21:48:23 0.455 INF [Platform] Using cross platform: EOS 2021-12-06T21:48:23 0.456 INF [Platform] Using server platform: Steam 2021-12-06T21:48:23 0.456 INF [Platform] Initializing Steam 2021-12-06T21:48:23 0.464 INF Starting PlayerInputManager... Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32 Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32.dll Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32 Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32 Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32.dll Fallback handler could not load library D:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32 2021-12-06T21:48:23 1.070 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True) 2021-12-06T21:48:25 2.589 INF [Steamworks.NET] SteamAPI_Init() ok 2021-12-06T21:48:25 2.605 INF Not running in Big Picture Mode, no on-screen keyboard available 2021-12-06T21:48:25 2.605 INF [Platform] Initializing EOS 2021-12-06T21:48:26 3.680 INF [EOS] Initialize: Success 2021-12-06T21:48:27 4.413 INF Localization language: english 2021-12-06T21:48:27 4.553 INF Texture quality is set to 1 2021-12-06T21:48:27 4.566 INF Precaching... 2021-12-06T21:48:27 4.567 INF Precaching file: 7DaysToDie_Data/resources.assets 2021-12-06T21:48:27 4.679 INF [EAC] Initializing ... 2021-12-06T21:48:27 4.694 INF [EAC] Initialized :: Easy Anti-Cheat successfully initialized 2021-12-06T21:48:47 24.438 INF Precaching file: 7DaysToDie_Data/sharedassets1.assets 2021-12-06T21:48:47 24.463 INF Precaching file: Data/Bundles/blocktextureatlases Setting up 6 worker threads for Enlighten. Thread -> id: 500c -> priority: 1 Thread -> id: 44c4 -> priority: 1 Thread -> id: 4968 -> priority: 1 Thread -> id: 4d60 -> priority: 1 Thread -> id: 2a58 -> priority: 1 Thread -> id: 2880 -> priority: 1 Link to comment Share on other sites More sharing options...
coldmangosago Posted December 7, 2021 Share Posted December 7, 2021 same problem, uninstalled and reinstalled the game but no changes Link to comment Share on other sites More sharing options...
meganoth Posted December 7, 2021 Share Posted December 7, 2021 (edited) Guys, how about searching the forum for information first? There are two pinned threads here in "General Support" with information on how to report problems and common solutions. AND there are TWO big blue banners on the top of every forum page suggesting that you should wipe previous saves and worlds. While you are at it delete all configuration from previous versions and make sure you cleared out a possible "Mods" folder in the 7D2D game folder All this (except the removal of old mods) can be done by starting the game launcher, crossing over to the "Tools" tab and selecting the last item in the options list there Edited December 7, 2021 by meganoth (see edit history) Link to comment Share on other sites More sharing options...
thog Posted December 8, 2021 Author Share Posted December 8, 2021 Yeah... I read that + searched the forums. Not really helpful. I ended up fixing it by switching the drivers on which the game was installed on if anyone is having the same issue. Link to comment Share on other sites More sharing options...
Star69 Posted December 8, 2021 Share Posted December 8, 2021 Two common problems people are having that keep the game from running are 1) having A19 files still on their system and 2) Not having the latest Microsoft Visual C Distributables installed. You should update Windows and use the latest set of drivers for your videocard too. 1 Link to comment Share on other sites More sharing options...
Guerthal Posted December 8, 2021 Share Posted December 8, 2021 I have the same issue except that my screen is not black, it's showing the game logo and the background image of the menu, but the menu isn't there. This is a fresh install on a new computer, no old saves, no mods, no previous versions. All my drivers are up to date. Link to comment Share on other sites More sharing options...
coldmangosago Posted December 8, 2021 Share Posted December 8, 2021 Mono path[0] = 'F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Managed' Mono config path = 'F:/SteamLibrary/steamapps/common/7 Days To Die/MonoBleedingEdge/etc' Initialize engine version: 2020.3.14f1 (d0d1bb862f9d) [Subsystems] Discovering subsystems at path F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/UnitySubsystems Forcing GfxDevice: Direct3D 11 GfxDevice: creating device client; threaded=1 Direct3D: Version: Direct3D 11.0 [level 11.1] Renderer: NVIDIA GeForce GTX 1070 (ID=0x1b81) Vendor: VRAM: 8088 MB Driver: 27.21.14.6611 Begin MonoManager ReloadAssembly - Completed reload, in 1.801 seconds D3D11 device created for Microsoft Media Foundation video decoding. <RI> Initializing input. <RI> Input initialized. <RI> Initialized touch support. UnloadTime: 1.581000 ms 2021-12-07T22:31:31 0.041 INF [Platform] Init 2021-12-07T22:31:31 0.127 INF [Platform] Using native platform: Steam 2021-12-07T22:31:31 0.129 INF [Platform] Using cross platform: EOS 2021-12-07T22:31:31 0.129 INF [Platform] Using server platform: Steam 2021-12-07T22:31:31 0.130 INF [Platform] Initializing Steam 2021-12-07T22:31:31 0.134 INF Starting PlayerInputManager... Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32 Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32.dll Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/XInputInterface32 Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32 Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32.dll Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libXInputInterface32 2021-12-07T22:31:31 0.506 INF InControl (version 1.8.2 build 9357, native module = False, XInput = True) 2021-12-07T22:31:33 2.441 INF [Steamworks.NET] SteamAPI_Init() ok 2021-12-07T22:31:33 2.455 INF Not running in Big Picture Mode, no on-screen keyboard available 2021-12-07T22:31:33 2.455 INF [Platform] Initializing EOS 2021-12-07T22:31:34 3.009 INF [EOS] Initialize: Success 2021-12-07T22:31:34 3.515 INF Localization language: english 2021-12-07T22:31:34 3.550 INF Texture quality is set to 1 2021-12-07T22:31:34 3.551 INF Precaching... 2021-12-07T22:31:34 3.552 INF Precaching file: 7DaysToDie_Data/resources.assets 2021-12-07T22:31:34 3.640 INF [EAC] Initializing ... 2021-12-07T22:31:34 3.650 INF [EAC] Initialized :: Easy Anti-Cheat successfully initialized 2021-12-07T22:31:39 8.610 INF Precaching file: 7DaysToDie_Data/sharedassets1.assets 2021-12-07T22:31:39 8.612 INF Precaching file: Data/Bundles/blocktextureatlases 2021-12-07T22:31:43 12.532 INF Precaching file: Data/Bundles/terraintextures 2021-12-07T22:31:47 16.781 INF Precaching done 2021-12-07T22:31:47 16.781 INF Loading main scene Unloading 6 Unused Serialized files (Serialized files now loaded: 0) UnloadTime: 1.283700 ms 2021-12-07T22:31:48 17.156 INF [GSM] Singleton Initialized... 2021-12-07T22:31:48 17.171 INF Awake IsFocused: True 2021-12-07T22:31:48 17.171 INF Awake 2021-12-07T22:31:48 17.231 INF Version: Alpha 20 (b218) Compatibility Version: Alpha 20, Build: Windows 64 Bit 2021-12-07T22:31:48 17.232 INF System information: 2021-12-07T22:31:48 17.232 INF OS: Windows 10 (10.0.18363) 64bit 2021-12-07T22:31:48 17.232 INF CPU: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (cores: 4) 2021-12-07T22:31:48 17.232 INF RAM: 16344 MB 2021-12-07T22:31:48 17.233 INF GPU: NVIDIA GeForce GTX 1070 (8088 MB) 2021-12-07T22:31:48 17.233 INF Graphics API: Direct3D 11.0 [level 11.1] (shader level 5.0) 2021-12-07T22:31:48 17.233 INF Last played version: Alpha 20 2021-12-07T22:31:48 17.234 INF Local UTC offset: 8 hours 2021-12-07T22:31:48 17.236 INF Command line arguments: F:\SteamLibrary\steamapps\common\7 Days To Die\7daystodie.exe -force-d3d11 -logfile F:\SteamLibrary\steamapps\common\7 Days To Die\7DaysToDie_Data\output_log__2021-12-07__22-30-55.txt -eac_executablename 7daystodie.exe 2021-12-07T22:31:48 17.390 INF Occlusion: Awake 2021-12-07T22:31:48 17.412 INF Persistent GamePrefs saved 2021-12-07T22:31:48 17.423 INF Controls Reset 2021-12-07T22:31:48 17.425 INF ApplyAllOptions streaming budget 7279.2 MB 2021-12-07T22:31:48 17.425 INF ApplyAllOptions current screen 1768 x 992, 30hz, window 1768 x 992, mode FullScreenWindow 2021-12-07T22:31:48 17.427 INF Texture quality is set to 1 2021-12-07T22:31:48 17.428 INF ApplyTextureFilter 1, AF Enable 2021-12-07T22:31:48 17.429 INF ApplyTerrainOptions 3 2021-12-07T22:31:49 18.572 INF [MODS] No mods folder found 2021-12-07T22:31:49 18.648 INF Loading permissions file at 'C:\Users\The Joker\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml' 2021-12-07T22:31:49 18.845 INF Loading permissions file done. 2021-12-07T22:31:50 19.147 INF GameSense server not found (no props file), disabling 2021-12-07T22:31:50 19.148 INF Awake done in 1976 ms Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc.dll Fallback handler could not load library F:/SteamLibrary/steamapps/common/7 Days To Die/7daystodie_Data/Mono/libc Unloading 28 unused Assets to reduce memory usage. Loaded Objects now: 5400. Total: 52.265700 ms (FindLiveObjects: 0.235100 ms CreateObjectMapping: 0.269400 ms MarkObjects: 51.700800 ms DeleteObjects: 0.059900 ms) 2021-12-07T22:31:50 19.478 INF Reloading serveradmin.xml 2021-12-07T22:31:50 19.478 INF Loading permissions file at 'C:\Users\The Joker\AppData\Roaming/7DaysToDie/Saves/serveradmin.xml' 2021-12-07T22:31:50 19.478 INF Loading permissions file done. 2021-12-07T22:31:51 20.179 INF Updated culture for display texts 2021-12-07T22:31:52 21.034 INF [XUi] Parsing all window groups completed in 825 ms total. 2021-12-07T22:31:53 22.140 INF [GSM] GameSparks Connected 2021-12-07T22:31:59 28.879 INF [XUi] Initialized all window groups completed in 1207 ms total. 2021-12-07T22:32:00 29.200 INF [GSM] Skipping me 2021-12-07T22:32:01 29.889 INF LoadTextureArraysForQuality quality -1 to 1, reload False 2021-12-07T22:32:02 31.262 INF Loaded (local): rwgmixer 2021-12-07T22:32:02 31.388 INF Loaded (local): archetypes 2021-12-07T22:32:02 31.463 INF Loaded (local): color_mappings 2021-12-07T22:32:02 31.528 INF Loaded (local): loadingscreen 2021-12-07T22:32:02 31.546 INF WorldStaticData.Init() needed 9.000s 2021-12-07T22:32:02 31.574 INF [Steamworks.NET] Login ok. 2021-12-07T22:32:02 31.575 INF [EOS] Login 2021-12-07T22:32:09 38.680 INF Terminating threads 2021-12-07T22:32:09 38.681 INF OnApplicationQuit 2021-12-07T22:32:09 38.684 INF Terminating threads 2021-12-07T22:32:09 38.684 INF OnApplicationQuit 2021-12-07T22:32:10 38.930 INF [GSM] GameSparks Disconnected 2021-12-07T22:32:10 39.678 INF Terminating threads 2021-12-07T22:32:10 39.678 INF OnApplicationQuit 2021-12-07T22:32:10 39.679 INF Terminating threads 2021-12-07T22:32:10 39.679 INF OnApplicationQuit Setting up 2 worker threads for Enlighten. Thread -> id: 24b4 -> priority: 1 Thread -> id: 2444 -> priority: 1 Link to comment Share on other sites More sharing options...
Star69 Posted December 8, 2021 Share Posted December 8, 2021 I don’t see an error in your log. As a test, try removing -force-d3d11 from your startup line and see if that helps. Link to comment Share on other sites More sharing options...
coldmangosago Posted December 9, 2021 Share Posted December 9, 2021 14 hours ago, Star69 said: I don’t see an error in your log. As a test, try removing -force-d3d11 from your startup line and see if that helps. Uhm, sorry but how do you do that? Link to comment Share on other sites More sharing options...
AlcX_ Posted December 9, 2021 Share Posted December 9, 2021 I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing. I have just figured out whilst writing this what worked for me. I searched up in the windows search bar 'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! Check and see if you have several of these and make sure you have the right version installed. Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again. 2 Link to comment Share on other sites More sharing options...
minisith Posted December 10, 2021 Share Posted December 10, 2021 9 hours ago, AlcX_ said: I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing. I have just figured out whilst writing this what worked for me. I searched up in the windows search bar 'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! Check and see if you have several of these and make sure you have the right version installed. Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again. This worked for me. Link to comment Share on other sites More sharing options...
coldmangosago Posted December 10, 2021 Share Posted December 10, 2021 20 hours ago, AlcX_ said: I've been having the same problem, I joined a friend of mine and after a while my game crashed and ever since I have logged into the game with a black screen with just the 7d2d cursor and menu music playing. I have just figured out whilst writing this what worked for me. I searched up in the windows search bar 'Apps and Features' and searched for the Microsoft Visual C++ and seen I had 4 different versions. I uninstalled all of them apart from the 2015-2022 version and loaded up my game and it worked!! Check and see if you have several of these and make sure you have the right version installed. Hope this makes sense, literally been troubleshooting for the last two days about this and finally fixed it! I'm not that tech savvy either but delighted I can play my game again. didn't work for me Link to comment Share on other sites More sharing options...
coldmangosago Posted December 10, 2021 Share Posted December 10, 2021 removing EOS from crossplatform worked and the main menu loaded just fine but i couldn't join any servers. Making my own map works but playing alone is boring so i'm back to square one Link to comment Share on other sites More sharing options...
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