Crashes

[Delside]

How to find out what causes crashes from the game? Are there any logs to look at and find out the reason? On 18 alpha, no such problems were observed. Computer characteristics, if anything, meet the requirements

[Nugetti]

Output logs are in the 7dtd installation folder --> 7daystodie_data folder.

Crash logs will be in (drive letter):\Users\(username)\AppData\Local\Temp\The Fun Pimps\7 Days to Die\Crashes
^IF the crash handler managed to intercept it.

[Delside]

5 hours ago, Nugetti said:

Output logs are in the 7dtd installation folder --> 7daystodie_data folder.

Crash logs will be in (drive letter):\Users\(username)\AppData\Local\Temp\The Fun Pimps\7 Days to Die\Crashes
^IF the crash handler managed to intercept it.

Thank you, I found it, I looked before that, there were no logs, apparently a failure was not recorded. I posted the logs https://yadi.sk/d/mS1ZWi7q9lV9dA?w=1, who can tell you why the crashes happen?

[SylenThunder]

Access violation. Did you exclude the client from security software?

Also, you should have at least 30GB free space. You only have 20GB. 

[Delside]

15 minutes ago, SylenThunder said:

Access violation. Did you exclude the client from security software?

Also, you should have at least 30GB free space. You only have 20GB. 

In the antivirus, the steam folder was added to the exceptions, but I forgot about the firewall from the system, turned it off too. The space was freed up additionally on disk up to 50 GB. Tomorrow then I'll test it, I'll unsubscribe based on the results. Thanks for the advice

[Delside]

11 hours ago, SylenThunder said:

Access violation. Did you exclude the client from security software?

Also, you should have at least 30GB free space. You only have 20GB. 

Unfortunately, it did not help, everything also crashed. Either at the beginning of the game, or after 5-10 minutes. There are no logs in local \ temp this time, I post output.log, I don't know if it will help anything https://yadi.sk/d/GX_sl959r2M6Wg

[SylenThunder]

This line from your log is concerning.

2020-08-02T10:34:14 6.476 INF    CPU: Genuine Intel(R) CPU 0000 @ 2.20GHz (cores: 8)

What exact CPU do you have?  It's below min spec on speed, but it's not even being recognized properly.

 

Afterwards, it's giving DirectX errors like you have a driver problem, but with the CPU not reading properly, I think your issue may lie even deeper than that.

[Delside]

9 minutes ago, SylenThunder said:

This line from your log is concerning.

2020-08-02T10:34:14 6.476 INF    CPU: Genuine Intel(R) CPU 0000 @ 2.20GHz (cores: 8)

What exact CPU do you have?  It's below min spec on speed, but it's not even being recognized properly.

 

Afterwards, it's giving DirectX errors like you have a driver problem, but with the CPU not reading properly, I think your issue may lie even deeper than that.

I have an engineering version of the skylake processor, overclocked to 3.6 mhz. It's not about the processor, I think so. Since the rest of the games are running smoothly.

[SylenThunder]

42 minutes ago, Delside said:

I have an engineering version of the skylake processor,

That would explain the lack of identifier then. Those specs would put it as a i5-6400T or a Xeon D-2123IT, and since it has SSE 4.2 capability that makes it likely it's the i5. Not exceptional, but capable.  Other games don't require the CPU power this one does. If I pair that up against my old 3930k at stock speeds, you're behind about 20% at raw speeds. Overclocked you catch up some, but are still about 15% slower.

 

With that kind of power, getting a stable 60FPS is going to be a real struggle for you on medium settings. You shouldn't be outright crashing though.  Perform a clean install of the CPU drivers, reboot, and try again.  If it still crashes at that point, lets see another log, and a screenshot of your video settings.

[q123]

according to your logfile your crash happends directly after restoring a non vanilla sleeper ("zombiePhantasmRAD") :

2020-08-02T10:39:59 352.114 INF 222.5038 SleeperVolume 623, 36, -557. Restoring at 625, 37, -549 'zombiePhantasmRAD', count 10

d3d11: failed to create 2D texture id=8700 width=2048 height=2048 mips=12 dxgifmt=72 [D3D error was 8007000e]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 496)

d3d11: failed to create 2D texture id=8705 width=1024 height=1024 mips=11 dxgifmt=77 [D3D error was 8007000e]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 496)

d3d11: failed to create 2D texture id=8701 width=2048 height=2048 mips=12 dxgifmt=77 [D3D error was 8007000e]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 496)

d3d11: failed to create 2D texture id=8702 width=2048 height=2048 mips=12 dxgifmt=71 [D3D error was 8007000e]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 496)

d3d11: failed to create 2D texture id=8699 width=2048 height=2048 mips=12 dxgifmt=71 [D3D error was 8007000e]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 496)

d3d11: failed to create 2D texture shader resource view id=8699 [D3D error was 80070057]

(Filename: C:\buildslave\unity\build\Runtime/GfxDevice/d3d11/TexturesD3D11.cpp Line: 460)

Crash!!!

There is also a warning, when loading the mod "0-CreaturePackZombies (19.0.1.6)"

2020-08-02T10:34:15 7.612 INF [MODS] Trying to load from folder: 0-CreaturePackZombies

2020-08-02T10:34:15 7.612 WRN Unknown element found: DMT (file D:/SteamLibrary/steamapps/common/7_Days_To_Die/Mods/Alpha19/War3zuk/War3zuk_Alpha_19_AIO_OverHaul/7daystodie_Data/../Mods\0-CreaturePackZombies/ModInfo.xml, line 10)

2020-08-02T10:34:15 7.613 INF [MODS] Loaded Mod: 0-CreaturePackZombies (19.0.1.6)

 

The CreaturePack you are using is outdated - there is a newer version available. Update them, maybe that will help

 

Update: I don't know from which mod zombiePhantasmRAD is coming - but if your crashes always happen after loading it (or other non vanilla zombies), I would think it is the cause of your problems...

[Delside]

3 hours ago, SylenThunder said:

That would explain the lack of identifier then. Those specs would put it as a i5-6400T or a Xeon D-2123IT, and since it has SSE 4.2 capability that makes it likely it's the i5. Not exceptional, but capable.  Other games don't require the CPU power this one does. If I pair that up against my old 3930k at stock speeds, you're behind about 20% at raw speeds. Overclocked you catch up some, but are still about 15% slower.

 

With that kind of power, getting a stable 60FPS is going to be a real struggle for you on medium settings. You shouldn't be outright crashing though.  Perform a clean install of the CPU drivers, reboot, and try again.  If it still crashes at that point, lets see another log, and a screenshot of your video settings.

At high settings, I have 55-60 fps, there are drawdowns up to 30 fps looking at buildings from compopack, as I understand it is normal at the moment. If you look through msi afterburner, then the processor is only 50% involved. So this processor has never let me down in 4 years. But about the RAM, I was surprised to be honest, 15.5 GB is eaten by the client. I decided to order 2 more slats of 8 GB each. In the end, I don't know what exactly helped me. I updated all the drivers that were slightly outdated (there was also an update on the processor), removed 7dtd, cleaned all the settings, reinstalled it, dropped the mods, updated The CreaturePack to the current version, recreated the map and played for 1.5 hours, luckily did not have. I hope it will not continue. Thank you all for your help