nitnoid Posted September 28, 2018 Share Posted September 28, 2018 Was wondering if anyone could provide a little insight into the matter (not incite Recently, I've noticed that my web service goes away without notice for about 5-10 minutes. I cannot load any pages and when I troubleshoot, it says I am not connected to the internet. However, if I am in an online game, it continues to work. If I am streaming on Roku, it continues to stream. If I am also talking on Ventrilo, it never stops working and I can keep talking. Steam stops working during this period and I cannot launch a game if I'm not already playing. I purchased my own modem a year or so ago because I felt my isp was clamping my downloads (which never seems to happen anymore). I have not called my isp about the issue because my connection seems to come back within about 5 or 10 minutes and it usually takes that long to connect with someone. Besides, in the past when I've lost my internet, they have told me everything seems to be working fine, even though none of my devices would connect. Any ideas where to look? I am about ready to pull the plug with Spectrum and go with AT&T even though I am against using AT&T for past reasons. Thanks! Link to comment Share on other sites More sharing options...
nitnoid Posted September 30, 2018 Author Share Posted September 30, 2018 Yeah, stumped me as well... Link to comment Share on other sites More sharing options...
Fox Posted September 30, 2018 Share Posted September 30, 2018 If you have a copper line for internet, check the ground wire to see if they grounded it properly and isn't corroded and messed up. A bad ground wire can do all kinds of random disconnecting related issues. It's it only affects the browser, try ipconfig /flushdns command to clear browser history to see if that helps. Steam does often get disconnected for 5 - 10 minutes at a time once in a while, but not too often. So this could be normal if it's just with Steam and not the browser. And sorry, I didn't see your post before. Must have slipped through. Link to comment Share on other sites More sharing options...
nitnoid Posted October 1, 2018 Author Share Posted October 1, 2018 No problem and thank you. The roku keeps streaming and Ventrilo keeps working but tablet and phone cannot find the connection either. I just went ahead and ordered at&t fiber so we'll see what happens. I'll have to check that ground just in case anyway. Thank you! Link to comment Share on other sites More sharing options...
Fox Posted October 1, 2018 Share Posted October 1, 2018 Are you connecting directly to the Modem or is there a router you connect to and then the modem? Because it could just be a simple matter of resetting the router or modem... or worst case scenario, replace one of them. Link to comment Share on other sites More sharing options...
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