Pledge Posted August 28, 2022 Share Posted August 28, 2022 If you are currently using a console edition of 7 Days to die on Xbox contact Xbox doesn't matter how long ago you purchase the game get your money back because obviously they don't care about console players at this time I am getting a refund from me purchasing the game over 5 years ago don't tell them that the game is unplayable and has poor performance due to constant crashes and lack of support from developer for the console edition Also after doing this going to purchase the game on your phone through the Microsoft store and report it for the same reasons so the game gets removed off of the Microsoft store and is no longer purchasable so other people do not have the same issue. Link to comment Share on other sites More sharing options...
SylenThunder Posted August 28, 2022 Share Posted August 28, 2022 I suppose you aren't aware that The Fun Pimps aren't the ones who released the game on consoles. TellTale Games is responsible for the mess. You can't even do anything about it because they don't exist anymore. Also note that Microsoft's return period is two hours of gameplay or 14 days. If you exceed either, you do not get a refund. Link to comment Share on other sites More sharing options...
Pledge Posted August 28, 2022 Author Share Posted August 28, 2022 I spoke to a Microsoft rep and received a refund their policy also states that if a game is unplayable and no longer supported you are entitled to a refund. Seeing as TFP had the rights to the console edition now and has left it for sale still on the store and is a unplayable game it does fall to being their fault as they could have pulled it off the shelf till they were ready to support it again. Not once did I accuse TFP of anything I only reported what I was able to do and stated that with out support (which they have stated is not going to happen with this version) consumers on Xbox are entitled to a refund of a non playable game Link to comment Share on other sites More sharing options...
Jysen Posted August 31, 2022 Share Posted August 31, 2022 5k Hours later... yep, totally unplayable lol Link to comment Share on other sites More sharing options...
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