Message d'erreur / raison inconnu

[Nicoco75]

j'ai fais verifier et reparer le jeu en vain sa ne marche toujours pas ... hier il fonctionnait correctement et les autres jours d'avant aussi 

 

j'ai du reprendre le game pass et puis depuis le jeu ne veux plus fonctionner pourtant j'ai le game pass ultimate 

 

(image code d'erreur)

 

https://ibb.co/YNcnM40

[Jugginator]

Can you post a log file for us to look at? There are instructions pinned here for that; also, did you play on Steam and Gamepass? Or just Gamepass?

[Nicoco75]

just gamepass 

 

[Jugginator]

okay. if you could, please post a log file. We're taking a look into this and need as much data as we can get. Thanks!

[Nicoco75]

okay, can i know how to get the log file because i am new to the game Thank's !!! ( i am french i'm so sorry )

[Jugginator]

There are instructions in the links above, but if this translates better:

 

• Windows Key + R 
• Enter into the run box: %appdata%/7daystodie/logs 
• Open the last log file in there
• Ctrl + A, Ctrl + C
• go to pastebin.com
• From there, click Paste
• Paste (Ctrl + V) the text into it and hit New Paste on the bottom

 

 

Then, give the link here. Thanks.

[Nicoco75]

https://pastebin.com/JMSBGvCF j'ai fais ce que vous m'aviez demandez ece que cela vous suffit ? j'ai rempli comme c'était écrit 

 

[Jugginator]

7 hours ago, Nicoco75 said:

https://pastebin.com/JMSBGvCF I did what you asked me to do, is that enough for you? I filled it in as it was written

 

 

Ah yes, perfect. Thank you. I'll forward this to the developer that's on it.

[Nicoco75]

Merci je suis tellement présser d'y rejouer ! 

 

[Nicoco75]

Bonjour, excuser moi de vous déranger encore une fois, c'était pour savoir ou ca en était avec les développeurs du jeu. 

 

J'ai toujours la même erreur que je vous avez envoyer . Avais vous un mail des développeurs s'il vous plait sa commence a etre long je suis en manque de 7 days to die ah ah !!! 

 

Bonne journée a vous :)

[Jugginator]

8 hours ago, Nicoco75 said:

Hello, excuse me for bothering you again, it was to find out where things were with the developers of the game.

 

I still have the same mistake I sent you. Did you have an email from the developers please its starting to be long I'm missing 7 days to die ah ah !!

 

Have a good day

 

Hi! So, something happened with either EOS or Microsoft, or both, that is causing this weird issue. I personally spent a good 12+ hours attempting to reproduce it with a dev gamepass account :/. We simply can't reproduce this so solving it is taking some time, but the developer that handles networking is in contact with EOS, I'm sorry this is going on, I'd love for you all to be able to play too

 

No worries though, as soon as he hears back and we have something I will let you know.

 

Have a good day too