A21 will not launch from fresh install

If there is no log file,  what is in the link that you posted?  Also,  why is it posted on pastbin and not pastebin?

 

Edit :

I was able to see the link once I added the "e" for pastebin to the link.  If you were able to get to that game screen in your thumbnail,  there should be a log created somewhere.  Please try pressing the "Open logs folder" located in the top right of the console screen.

Edited June 24, 2023 by chikorina (see edit history)

The pastebin doesn't contain any log information. Null reference exception can point to a near infinite amount of things, so we need that error that's in the log file. 

 

Use the game launcher's Tools section and clean out the game settings, and reverify your file integrity twice on Steam and try that again, see if that clears it up either way.

Edited June 24, 2023 by Jugginator (see edit history)

The log files are stored in AppData.  That file is not created, so there are no log files.  The Open Log Folder button is not responsive.  

 

If I don't post anything in Pastebin, my record gets dropped in Incomplete.  I don't have log data to post, so I reiterated that in the Pastebin.  I'm not sure what else to do to post what's going on.  

If you search my other posts, you can see I've done everything that has been suggested.  I've cleaned and verified using the Steam tools provided.  I've tried a clean install.  I've verified and re-verified.  

There is another error:  EXC ArgumentException: Directory does not exist.  I had to screen cap that.  None of the log data gets written to any log files that I can find.  

As a troubleshooting step, I have (this will be my 3rd time) reinstalled A20 and upgraded.  The gives me the AppData folder.  However, when I launch A21, no new log data is written to the folder.  The only logs are from the A20 game.  The game locks up at the same place, except I don't get a console message.  Instead I get a Steam Client Could Not Initialize.  I have another record going on that.  

I can repeatedly recreate both problems, just by either fresh installing A21 (give me the spam messages in console with no logs), or by doing a fresh A20 install then A21 Update which gives me the Steam Client Could not be fully initialized.  

I have no idea how to proceed.

Is there a launcher log in the AppData\Roaming\7DaysToDie\logs ?

It's a text file named "launcher".   Maybe we'll see something in there.

 

There is no AppData\Roaming\7DaysToDie folder created in the A21 installation process.  If I update from A20, there is no new data created in the AppData\Roaming\7DaysToDie folder that pertains to A21.  

i have the same problem i get stuck in error loop for about 15 min then the game crashes to desktop

NullReferenceException: Object reference not set to an instance of an object is there error

 

I'm curious can either of you run the game launcher that's in your main folder? The one called 7dlauncher.exe. try running it as admin too

5 minutes ago, Jugginator said:

I'm curious can either of you run the game launcher that's in your main folder? The one called 7dlauncher.exe. try running it as admin too

yup tried that i still get the exc NullReferenceException: Object reference not set to an instance of an object

 

21 minutes ago, chas said:

yup tried that i still get the exc NullReferenceException: Object reference not set to an instance of an object

 

So, if you’re getting the null reference error, first, try the latest update. It was released today I think. That fixed my issue. 

29 minutes ago, Jugginator said:

I'm curious can either of you run the game launcher that's in your main folder? The one called 7dlauncher.exe. try running it as admin too

New update fixed my issue - tried the launcher prior though. 

1 minute ago, jabelltulsa said:

So, if you’re getting the null reference error, first, try the latest update. It was released today I think. That fixed my issue. 

i did the 10 gig update was getting the null error then i uninstalled the game did a fresh install restarted my pc booted the game and got the same null error the last out put log client put out a file of about 60.000 KB

3 hours ago, chas said:

i did the 10 gig update was getting the null error then i uninstalled the game did a fresh install restarted my pc booted the game and got the same null error the last out put log client put out a file of about 60.000 KB

So, there’s a couple of options when you use the launcher. It lets you delete game data. I’d recommend doing that, however; you’ll lose your save game data. 
 

theres also a process of deleting the program files folder for 7d2d and the appdata folder for the game as well. The. Reinstall fresh from a21. 
 

I know that’s not super clear. Basically, uninstall/ clean/ reinstall. 

@jabelltulsa Good to hear you got it working now.

@chas If you are still having issues, please start a new report.

Closing this one as fixed by user.