Unable to play game due to EAC and Windows 11 error

Hi @Boothulu,
Sorry to hear you're experiencing that. Thanks for providing the log for us, however we could use a little more information.

Please try to run with EAC on again and upload a new output log as well as the loader.log from the location below. Thanks for your help!

 "AppData\Roaming\7DaysToDie\logs\loader.log"

 

On 4/29/2022 at 4:11 PM, TSBX said:

Hi @Boothulu,
Sorry to hear you're experiencing that. Thanks for providing the log for us, however we could use a little more information.

Please try to run with EAC on again and upload a new output log as well as the loader.log from the location below. Thanks for your help!

 "AppData\Roaming\7DaysToDie\logs\loader.log"

 

I tried typing that in and I get an error saying it cant be located =\

3 minutes ago, Boothulu said:

I tried typing that in and I get an error saying it cant be located =\

Looked around and founf the correct syntax. 1st link is the launder.log the second one is my most recent output log

 

https://pastebin.com/u6Vt5pvx

 

https://pastebin.com/CFk9mGrg

Your output log is showing you as being on Windows 10, was that the correct file?
 

2022-04-28T15:47:22 0.108 INF    OS: Windows 10  (10.0.22000) 64bit

 

I can confirm I have Windows 11 installed

 

 

Here are new pastebins for the launcher log and output logs as of just now

 

https://pastebin.com/rdWU8nd5

 

https://pastebin.com/gGdy6tT3

Out of curiosity did you do an in-place upgrade from Windows 10 to Windows 11? Thanks.

EDIT: Also could you provide your loader.log file from %APPDATA%\Roaming\7DaysToDie\logs of your latest attempt to start the game with EAC on?

Edited May 5, 2022 by TSBX (see edit history)

https://pastebin.com/MSZ5bi7m

 

That is the launcher.log that I just tried to run with EAC turned on. My output log did not update.

 

As far as updating windows yea I had Windows 10 and I did an update, windows notified me I could upgrade to 11 so I did. 7 days was working fine on Windows 11 until 20.4 came out. That same day it was released I began to get that error message.

Also Im not sure if its worth noting, but I have a laptop that I use for work. I tried running 7 days on that and it does give me the same error message, but the game will still launch despite the error message

Laptop windows 11. Also error messages but starts.

Tower windows 11. Get the error message game starts. However it crashes 50% of the time joining a server due to encrytion fault. 

 

We had a fix roll out on the EAC module end.
Does this issue persist?

If so, please provide an outputlog from the current EXP version.

 

Thank you!

No more error code, but the game refuses to launch. I can get the game to launch by running the .exe in the 7days folder but it looks like it launches with EAC disabled because I tried joining a server and it tells me EAC is disabled. Here are my logs

 

Launcher - https://pastebin.com/mimUk5gk

Output - https://pastebin.com/GDuq0367

Hi @Boothulu could you kindly start a new attempt and provide the following files from your logs folder for that particular attempt?

 

loader.log

launcher.log

anticheatlauncher.log

and of course your output log.

 

Thanks a bunch.

 

 

I know where loader and output log are but where can I find the launcher and anticheat logs?

They should be in the same folder as your output logs and the Launcher log.

 

%APPDATA%\7DaysToDie\logs

Thanks again for your continued assistance.

I just tried running the game and this is a current screenshot of the logs that are generated. Only output and launcher =\

 

Sorry for the delay.

Which .exe were you launching? 7DaysToDie_EAC.exe or just 7DaysToDie.exe?

Well neither, I just hit play from steam. BUT, if I browse tot he local files I can run 7DaysToDie.exe and it loads (without EAC turned on so I can't join any games). OOOOOH!!! BUT if I run 7DaysToDie_EAC.exe it runs AND I can load into my multiplayer games. I just have to deal with an error windows that say:

 

Only a single instance of Easy Anti-Cheat launcher is allowed to run at any given time.

I'm glad to hear you're able to get back into action! Could I have an instance of your logs for a successful connection please after running from 7DaysToDie_EAC.exe? @Boothulu

Thanks a ton.

Ok so running the game from the 7DaysToDie_EAC.exe link I was able to start the game and play, however my logs did not update. I just tried running from Steam again and it still won't launch but my launcher.log did update. Here is the pastebin for it

 

https://pastebin.com/1ePU84iA

 

My output log however did NOT update, it shows the most recent file is from 5/10/2022

have you tried uninstalling and re-installing EAC yet?