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1. Both were added to exceptions 2. He can't do it right now (he didn't take a cable with him) 3. He doesn't have any game boosters 4. VPN is off I did ask him to set his phone (lte) as an acces point. After 20min in game everything was fine. When he switched to his router (1und1 dls provider) then problem return after 30sec in game. So the problem is with his router or with the internet provider. he used 2 times a cmd command pathping ServerIP:

I deleted all files in the folder in path: Saved/World/Navezgane/GameName/Player Me and 2 other players don't have any problems at all. Only he has these problems. I think it can be a network problem, becouse sometimes (before falling) there are strange things around. He can do anything one the map normally, but for him other players are stuck in the place One time I saw him when he cut a tree and 10 zomebies attacked him (he couldn't see them and he didint take any damage - they didn't exist for him at this time). But when I come closer to him and try to hit zombies, then they were damaged. These commands also didin't help: DISM /Online /Cleanup-Image /RestoreHealth ipconfig /flushdns netsh int ip reset restart windows

The server fixed his position and he was able to play normally, but after 30 seconds of running he just fell again. Today I deleted his profile from the server side. Today he also did: Verified game files 5 times Added Steam folder and savefolder to antivirus exclusions (Windows Deffender) Used cmd command : netsh winsock reset But it's all for nothing, the problem still exists ;/ new serverlog: https://pastebin.com/44t4xtPm new gamelog: https://pastebin.com/djGH2TxE

Sorry for the delay, but my friend was sick yesterday. Today he verified game files two times and launched the game from steam, but that doesn't solve the problem:( serverlog: https://pastebin.com/mwb5HLkL gamelog: https://pastebin.com/ri4ScaQx

Hi, one of my friends has a problem playing on my server (hosting asg), me and 3 other people can play normally. When we played on the version a19 everything was fine (same hosting, same friend's device, but 1 year ago). When he runs around the map, after 30sec - 5min he will falling under the ground. If he was in the water, he will be there - but he can't go on the ground. Teleport commands don't work during this time - I can't teleport him and he can't teleport. Verified the game files on steam - doesn't help Uninstall -> delete from registry -> run ccleaner -> restart windows - doesn't help (he did it 2 times) Connecting to another public server - doesn't help Update windows/GPU drivers - doesn't help Starting without mods and on the Nevzgane map - doesn't help Set the game graphics to the lowest - doesn't help If he create a new public game directly in the game then the problem doesn't exist - or maybe it's much harder to reproduce it. Thanks for any help. Server log: https://pastebin.com/yCCHjV0Y Game log: https://pastebin.com/amJPQ4YK