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Report an Alpha 21 Bug!

  • d3d11 crashes, error 0x887A0005

    y4nnick

    By y4nnick

      • Version: Alpha 21 b324
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    Summary:

    When being in a closed space, e.g. horde base or POIs and there are too many "spit" particles from cop or mutated zombies or Molotov cocktails, the game crashes.
     

    Game Version:

    A21 b324

     

    OS/Version:

    OS Name    Microsoft Windows 10 Pro
    Version    10.0.19045 Build 19045
     

    CPU Model:

    Processor    AMD Ryzen 9 7950X 16-Core Processor, 4501 Mhz, 16 Core(s), 32 Logical Processor(s)

    BaseBoard Manufacturer    Gigabyte Technology Co., Ltd.
    BaseBoard Product    X670 AORUS ELITE AX
     

    System Memory:

    Installed Physical Memory (RAM)    64.0 GB (DDR5)

     

    GPU Model and VRAM:

    Name    AMD Radeon RX 7900 XTX

    VRAM 24.0GB GDDR6
     

    Screen Resolution:

    Resolution    3456 x 1440 x 144 hertz
     

    Video Settings:

    Ultra

     

    also tried custom with disabling following settings:

    - Bloom

    - Depth of Field

    - Motion Blur

    - SSAO

    - SS Reflections

    - Sun Shafts

    - Dynamic Mesh Options

    - Particles (set to 0%)

     

    Game modes:

    - MP client

    - MP host

    - SP

    - RWG

    - NAV

     

    Did you wipe old saves?

    Yes

     

    Did you start a new game?

    Yes

     

    Did you validate your files?

    Yes

     

    Are you using any mods?

    No

     

    EAC on or off?

    Tried both, same issue

     

    Status:

    NEW

     

    Bug Description:

    When being in a closed space, e.g. horde base or POIs and there are too many "spit" particles from cop or mutated zombies or Molotov cocktails, the game crashes.

    Depending on the game options, the Stack trace is different E.g. when Occlusion is enabled, it will show an error in regards to occlusion.

     

    Troubleshooting done:

    - I already tried setting particles to 0% via in game options, but it didn't help.
    - Also tried disabling AMD FreeSync for the game which also didn't help.

    - Updating or downgrading AMD GPU driver didn't help.
    - Verifying game files didn't help either.
    - Tried using GLCore (OpenGL) as well as Vulkan, with both the game dropped from 120 to 1-5 FPS in 2-3 second intervals constantly and was so choppy it is unplayable.
    - Reinstalled game, clearing out all registry entriesm game files and settings.

    - Tried removing GPU driver, cleaning it with DDU and reinstalling it.

    - Ran Microsoft Windows repair tools.

    - Reinstalled vcredist.

    - Reinstalled/repaired DirectX installation.

    - Disabled numerous video settings.

    - Ran game in windowed mode.

    - Tried running in non-exclusive as well as exclusive full screen.

    - Changed game resolution.

    - Ran game as administrator.

    - Did BIOS update.


     

     

     

    Detailed steps to reproduce the bug:

    1) Build small room base or be in small room in POI or stand in a corner

    2) Spawn mutated zombie and/or cops

    3) Let the zombies spit

    4) Throw Molotov cocktail while the green spit particles are visible in front of you

    5) Sometimes it doesn't crash immediately like this, but needs a few tries

    6) Crash can be provoked faster by pausing/unpausing in SP while spit and molotov fire particles are visible

     

    Actual result:

    The whole system freezes for a few seconds, then the game crashes, with d3d11 error 0x887A0005, causing AMD driver timeout.

    Sometimes crashes without any spit, when only using Molotov cocktail.

    Sometimes crashes when there's only spit, without using Molotov cocktail.

    Quests at Tier 4 and higher failing constantly, because of cops or mutated zombies causing crash when spitting in confined space which leads the quest to fail.

     

    d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
    D3D11: Failed to create RenderTexture (3456 x 1440 fmt 9 aa 1), error 0x887a0005
    D3D11: Failed to create RenderTexture (3456 x 1440 fmt 9 aa 1), error 0x887a0005
    D3D11: Failed to create RenderTexture (3456 x 1440 fmt 9 aa 1), error 0x887a0005
    Crash!!!

     

    Also, depending on game options, either of these stack traces show in the crash log:

     

    ========== OUTPUTTING STACK TRACE ==================

    0x00007FFEA59E7890 (UnityPlayer) WriteParticleMeshIndices<unsigned short,unsigned short>
    0x00007FFEA59B6C83 (UnityPlayer) DrawMeshParticles<2>
    0x00007FFEA59EE4C0 (UnityPlayer) ParticleSystemGeometryJob::RenderJobCommon
    0x00007FFEA59EE13B (UnityPlayer) ParticleSystemGeometryJob::RenderJob
    0x00007FFEA4FB8DAB (UnityPlayer) JobQueue::Exec
    0x00007FFEA4FBA701 (UnityPlayer) JobQueue::Steal
    0x00007FFEA4FB9095 (UnityPlayer) JobQueue::ExecuteJobFromQueue
    0x00007FFEA4FB9431 (UnityPlayer) JobQueue::ProcessJobs
    0x00007FFEA4FBABD0 (UnityPlayer) JobQueue::WorkLoop
    0x00007FFEA50C3081 (UnityPlayer) Thread::RunThreadWrapper
    0x00007FFF05017614 (KERNEL32) BaseThreadInitThunk
    0x00007FFF052026A1 (ntdll) RtlUserThreadStart

    ========== END OF STACKTRACE ===========

     

    ========== OUTPUTTING STACK TRACE ==================

    0x00007FFD1F471463 (UnityPlayer) GfxDeviceD3D11Base::DrawQuad
    0x00007FFD1F48685A (UnityPlayer) D3D11SwapChain::BlitColorBackBufferToSwapChainBuffer
    0x00007FFD1F473E5E (UnityPlayer) GfxDeviceD3D11::PresentFrame
    0x00007FFD1FB2BB7C (UnityPlayer) GfxDeviceWorker::RunCommand
    0x00007FFD1FB3353B (UnityPlayer) GfxDeviceWorker::RunExt
    0x00007FFD1FB33609 (UnityPlayer) GfxDeviceWorker::RunGfxDeviceWorker
    0x00007FFD1F293081 (UnityPlayer) Thread::RunThreadWrapper
    0x00007FFD82DF7614 (KERNEL32) BaseThreadInitThunk
    0x00007FFD841A26B1 (ntdll) RtlUserThreadStart

    ========== END OF STACKTRACE ===========

     

    Expected result:

    Game not crashing



    Link to Pastebin Output Log:

     

    Crash Log:
    https://pastebin.com/xp9ikxXD

     

    Crash Dump:

    https://pastebin.com/xxbPCyxn

     

     

    Windows Event viewer entry:

    Faulting application name: 7DaysToDie.exe, version: 2021.3.19.29007, time stamp: 0x63e53a4d
    Faulting module name: UnityPlayer.dll, version: 2021.3.19.29007, time stamp: 0x63e53a5e
    Exception code: 0xc0000005
    Fault offset: 0x0000000000751463
    Faulting process id: 0x1e30
    Faulting application start time: 0x01d9c20ba446283f
    Faulting application path: D:\SteamLibrary\steamapps\common\7 Days To Die\7DaysToDie.exe
    Faulting module path: D:\SteamLibrary\steamapps\common\7 Days To Die\UnityPlayer.dll
    Report Id: 2a9786d9-93bf-49e0-a475-58638f0a55c3
    Faulting package full name: 
    Faulting package-relative application ID: 

     

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    y4nnick

    Forgot to mention, I also replicated the bug in A20 stable as well as A21.2 b6 experimental.

    Just now, y4nnick said:

    Forgot to mention, I also replicated the bug in A20 stable as well as A21.2 b6 experimental.

    I meant A21.1 b6

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    y4nnick

    My system runs on stock settings, now overclocking/undervolting.

    I also disabled the XMP profile during troubleshooting.

    Additionally to cleaning all 7 Days to Die settings, folders and registry entries, I also deleted all DirectX & AMD cached/ temp files

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    y4nnick
    43 minutes ago, y4nnick said:

    My system runs on stock settings, now overclocking/undervolting.

    I also disabled the XMP profile during troubleshooting.

    Additionally to cleaning all 7 Days to Die settings, folders and registry entries, I also deleted all DirectX & AMD cached/ temp files

    Meant to say "no overclocking/undervolting"
    In addition, I also tried deleting all cached Unity files

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    y4nnick

    @Beelzybub

    Thanks for reaching out!


    I also generated new maps when testing with A20 stable and the latest A21 experimental, but deleted those files when reinstalling the game. Those were 8k maps if I remember correctly. 

    On Navezgane, I also encountered the bug, but haven't tried again since the fresh install.

     

    However, this is the map_info.xml for the recent generated map in version A21 b324:

    <?xml version="1.0" encoding="UTF-8"?>
    <MapInfo>
      <property name="Scale" value="1" />
      <property name="HeightMapSize" value="7168,7168" />
      <property name="Modes" value="Survival,SurvivalSP,SurvivalMP,Creative" />
      <property name="FixedWaterLevel" value="false" />
      <property name="RandomGeneratedWorld" value="true" />
      <property name="GameVersion" value="Alpha.21.0.324" />
      <property name="Generation.Seed" value="DriverTimeout" />
      <property name="Generation.Towns" value="Many" />
      <property name="Generation.Wilderness" value="Default" />
      <property name="Generation.Lakes" value="Default" />
      <property name="Generation.Rivers" value="Default" />
      <property name="Generation.Cracks" value="Default" />
      <property name="Generation.Craters" value="Default" />
      <property name="Generation.Plains" value="6" />
      <property name="Generation.Hills" value="6" />
      <property name="Generation.Mountains" value="3" />
      <property name="Generation.Snow" value="7" />
      <property name="Generation.Forest" value="7" />
      <property name="Generation.Desert" value="4" />
      <property name="Generation.Wasteland" value="2" />
    </MapInfo>

     

    I will test again on Navezgane later when I get around to it and post the log here.

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    y4nnick

    @Beelzybub

    I just tried to reproduce it using Navezgane, but it doesn't happen there anymore after the fresh install.

    I tried for 15 minutes, constantly throwing Molotov cocktails and spawning so many cops and mutated zombies in a small room that my framerate dropped to 2 FPS. Also, did pausing/unpausing very often in quick succession and moving the mouse extremely fast. The combination of all this would usually cause a crash very quickly.

     

    Seems that, as of most recently, the issue only occurs with RWG maps.

    And it seems to happen for any RWG map as it also happened when my brother hosted a game with a different RWG map and I reproduced the issue on other RWG maps in A20 and A21 exp.

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    meisterkreig

    I encountered this issue a few times with a similar setup. Without reinstalling or altering the saves in any way, running the game with Vulkan "fixed" the issue compared to Direct X11.  I say fixed as the drivers did not crash which kept the game from crashing. 

     

    I do not know if The Fun Pimps are responsible since when I run into the issue, AMD reports a driver crash which then leads to a game crash.  I have had this issue for about a month now.

     

    OS/Version:

    OS Name    Microsoft Windows 11 Pro
     

    CPU Model:

    Processor    AMD Ryzen 7 7800X3D

    BaseBoard Manufacturer    MSI
    BaseBoard Product    MPG X670E Carbon Wifi
     

    System Memory:

    Installed Physical Memory (RAM)   32.0 GB (DDR5)

     

    GPU Model and VRAM:

    Name    AMD Radeon RX 7900 XTX

    VRAM 24.0GB GDDR6
     

    Video Settings:

    Ultra

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