5 hours ago, Syphon583 said:That's exactly how it works. As a UX designer myself, you can try and account for every possible use case and scenario, but at some point, the end user has to be the one to make a decision. It's up to the designer and the devs to create an experience that allows the user to make informed decisions, but that's where it stops.
Human nature. People often do not decide at all (aka decide to do nothing) when they have to make a decision. And therefore that should be the safe case.
They do nothing when they are overwhelmed by choices, do not understand, get distracted, don't care, are 9 years old or 99 years old, are in a hurry. In other words most of the time.
Do you really expect a typical kid with a steam account to already make the right informed decisions about its games when you practically know that most kids have just enough sense to klick on any button that says "start"? And even half of all grown ups operate the same way?
(Disclaimer: There are actually very old people who would understand, but they are in the minority)