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Added troubleshooting step

PC specs:

  • CPU: AMD Ryzen 7700X
  • GPU: Sapphire Radeon RX 5700 XT (Sapphire recommends a 650W+ PSU)
  • Motherboard: Asus ROG STRIX B650E-I
  • RAM: 32GB G.SKILL Flare X5 DDR5-6000
  • PSU: 700W 80 Plus Gold (unknown brand, came with Hyte Revolt 3 case)
  • CPU Cooler: Cooler Master MasterLiquid ML240L V2 RGB (240mm AIO)

 

I just built the computer in March with brand new components save for the GPU which I bought used of eBay. The GPU was in excellent condition when it arrived. I am using the Steam version. Pastebin of the last time the the computer rebooted.

 

When I first installed the game, I was able to run it at near max settings with decent frame rates. The game run for about five minutes and then my computer hard reboot. No blue screen, it would just shut down and restart. I lowered all of the settings to the minimum as then able to get about 10 minutes of playtime. I set the CPU to 65W eco mode and limited the GPU to 50% power in the AMD Adrenalin software and am now able to get 30~45 minutes of playtime (though sometimes less).

 

Windows event viewer show a Kernal Power 41 error.

 

Troubleshooting steps I have taken:

  • Verified integrity of game files in Steam
  • Removing and reinstalling video drivers via AMD's driver removal tool
  • Making sure BIOS is up to date
  • Running CHKDSK, SFC and DISM (I used this guide)
  • Stress testing the PSU via OCCT - no issues
  • Running MemTest86 - no issues
  • Running FurMark for over an hour - no issues

 

The last time the computer rebooted, it corrupted my save file. I was on day 30. It's extremely frustrating to lose all that progress. I do not have issues in any other games.

event_horizon

event_horizon


Spelling.

PC specs:

  • CPU: AMD Ryzen 7700X
  • GPU: Sapphire Radeon RX 5700 XT (Sapphire recommends a 650W+ PSU)
  • Motherboard: Asus ROG STRIX B650E-I
  • RAM: 32GB G.SKILL Flare X5 DDR5-6000
  • PSU: 700W 80 Plus Gold (unknown brand, came with Hyte Revolt 3 case)
  • CPU Cooler: Cooler Master MasterLiquid ML240L V2 RGB (240mm AIO)

 

I just built the computer in March with brand new components save for the GPU which I bought used of eBay. The GPU was in excellent condition when it arrived. I am using the Steam version. Pastebin of the last time the the computer rebooted.

 

When I first installed the game, I was able to run it at near max settings with decent frame rates. The game run for about five minutes and then my computer hard reboot. No blue screen, it would just shut down and restart. I lowered all of the settings to the minimum as then able to get about 10 minutes of playtime. I set the CPU to 65W eco mode and limited the GPU to 50% power in the AMD Adrenalin software and am now able to get 30~45 minutes of playtime (though sometimes less).

 

Windows event viewer show a Kernal Power 41 error.

 

Troubleshooting steps I have taken:

  • Removing and reinstalling video drivers via AMD's driver removal tool
  • Making sure BIOS is up to date
  • Running CHKDSK, SFC and DISM (I used this guide)
  • Stress testing the PSU via OCCT - no issues
  • Running MemTest86 - no issues
  • Running FurMark for over an hour - no issues

 

The last time the computer rebooted, it corrupted my save file. I was on day 30. It's extremely frustrating to lose all that progress. I do not have issues in any other games.

event_horizon

event_horizon

PC specs:

  • CPU: AMD Ryzen 7700X
  • GPU: Sapphire Radeon RX 5700 XT (Sapphire recommends a 650W+ PSU)
  • Motherboard: Asus ROG STRIX B650E-I
  • RAM: 32GB G.SKILL Flare X5 DDR5-6000
  • PSU: 700W 80 Plus Gold (unknown brand, came with Hyte Revolt 3 case)
  • CPU Cooler: Cooler Master MasterLiquid ML240L V2 RGB (240mm AIO)

 

I just built the computer in March with brand new components save for the GPU which I bought used of eBay. The GPU was in excellent condition when it arrived. I am using the Steam version. Pastebin of the last time the the computer rebooted.

 

When I first installed the game, I was able to run it at near max settings with decent frame rates. The game run for about five minutes and then my computer hard reboot. No blue screen, it would just shut down and restart. I lowered all of the settings to the minimum as then able to get about 10 minutes of playtime. I set the CPU to 65W eco mode and limited the GPU to 50% power in the AMD Adrenalin software and am now able to get 30~45 minutes of playtime (though sometimes less).

 

Windows event viewer show a Kernal Power 41 error.

 

Troubleshooting steps I have taken:

  • Removing and reinstalling video drivers via AMD's driver removal tool
  • Making sure BIOS is up to date
  • Running CHKDSK, SFC and DISM (I used this guide)
  • Stress testing the PSU via OCCT - no issues
  • Running MemTest86 - no issues
  • Running FurMark for over an hour - no issues

 

The last time the computer rebooted, it corrupted my save file. I was on day 30. It's extremely frustrating to lose all that progress. I do not have issues in any other game.

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