FeanBlicker

Thanks - it's that model yes - Dell G5 15 5505 I think is the full model. I'll do the event viewer next time it crashes and post it. When I was having the crashes in a row the laptop was on a leather mat, but i've put it on a stand now (just basic non cooling) and it's not crashed in the last 24 hours through another couple of days gameplay, so perhaps it is heating after all. Once I exhaust (no pun intended) all other routes I'll get a better fan put in and get it re-pasted, and maybe invest in a cooling stand too. Would be good to get the fan decibels down so that I can hear footsteps over the fans! I've just checked the VSync and it's already on, now starting to learn what alot of the settings actually mean! Just wanted to say generally thanks for everyones help with different suggestions, it's really helping

Thanks for the comments, I've performed a googlectomy and it appears my specific model is known for running hot often over 90C when gaming, so it may not be connected. I have also found that others have replaced fans and thermal paste and managed to get them running lower so it's been worthwhile looking into! Apparently dell are pretty pants at laptops so wish I'd have seen this in the reviews before purchasing! I believe I do have the latest drivers for each, managed to work out how to update and it said I already have the latest versions. For refresh rate, it doesn't give me other options to the default setting. Is there another way to change this? When it crashes, screen and sound freeze, and then after 4-5 seconds it reboots. Doesn't let me go to windows or anything, so could well be graphics related. After I posted this I got through the rest of the game day just fine, but it's done it intermittently on other saves too. Happy to try uploading event viewer logs, do I do this via pastebin as well? Thanks

Thanks for the speedy response - I just ran coretemp on it and it peaked at 94C sitting in game at night... It is a noisy dell laptop and the fans go crazy within seconds of entering game. Do you have any tips to manage this (keep it very basic I'm a PC noob!)

Hi, New here so please go easy on me - don't really know what I'm doing! Have bought a new laptop purely to play 7 days on and I'm struggling to get performance. Below are the specs and the latest crash log (I think) I know the unit is not amazing but I bought it to cover all the minimum specs I believe. I have only been playing single player so far, Random Gen, and I'm getting crashes in low performance moments, i.e opening inventory at night after zombie spawns, rather than during hectic gameplay. Crash Log - https://pastebin.com/mJammYm9 Specs: Operating System Windows 10 Home 64-bit CPU AMD Ryzen 7 81 °C Renoir 7nm Technology RAM 16.0GB Dual-Channel Unknown @ 1596MHz (22-22-22-52) Motherboard Dell Inc. 0JT83K (FP6) Graphics Generic PnP Monitor (1920x1080@144Hz) 6128MB ATI AMD Radeon RX 5600M Series (Dell) 512MB ATI AMD Radeon Graphics (Dell) CrossFire Disabled Storage 476GB BC511 NVMe SK hynix 512GB (Unknown (SSD)) Optical Drives No optical disk drives detected Audio AMD Realtek Audio Please help and let me know if there is any thing I can do to resolve. I have launched game without Anti Cheat, don't run any background programs and have verified the system files. Th crashes have happened in at least 4-5 playthroughs Cheers