When I launch the game, it freezes and then turns off. I wrote to support on Discort but they couldn't help me

Mono path[0] = 'C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/Managed'
Mono config path = 'C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/MonoBleedingEdge/etc'
[Physics::Module] Initialized MultithreadedJobDispatcher with 11 workers.
Loading player data from C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/data.unity3d
Initialize engine version: 2022.3.29f1 (8d510ca76d2b)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Steam/steamapps/common/7 Days To Die/7DaysToDie_Data/UnitySubsystems
Forcing GfxDevice: Direct3D 11
GfxDevice: creating device client; threaded=1; jobified=1
Direct3D:
    Version:  Direct3D 11.0 [level 11.1]
    Renderer: NVIDIA GeForce RTX 4060 (ID=0x2882)
    Vendor:   NVIDIA
    VRAM:     7957 MB
    Driver:   32.0.15.6094
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in  0.323 seconds
- Finished resetting the current domain, in  0.001 seconds
<RI> Initializing input.
<RI> Input initialized.
<RI> Initialized touch support.
UnloadTime: 1.193900 ms
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 2.095200 ms
2024-09-13T17:29:59 0.030 INF Backtrace Initialized
2024-09-13T17:29:59 0.052 INF Version: V 1.1 (b4) Compatibility Version: V 1.1, Build: WindowsPlayer 64 Bit
2024-09-13T17:29:59 0.055 INF System information:
2024-09-13T17:29:59 0.057 INF    OS: Windows 11  (10.0.22631) 64bit
2024-09-13T17:29:59 0.060 INF    CPU: 12th Gen Intel(R) Core(TM) i5-12400F (cores: 12)
2024-09-13T17:29:59 0.060 INF    RAM: 32604 MB
2024-09-13T17:29:59 0.061 INF    GPU: NVIDIA GeForce RTX 4060 (7957 MB)
2024-09-13T17:29:59 0.065 INF    Graphics API: Direct3D 11.0 [level 11.1] (shader level 5,0)
2024-09-13T17:29:59 0.067 INF Local UTC offset: 2 hours
2024-09-13T17:29:59 0.087 INF Command line arguments: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe -force-d3d11 -disablenativeinput -nogs -UserDataFolder=C:\Users\Game Pc\AppData\Roaming\7DaysToDie -logfile C:\Users\lukas\AppData\Roaming\7DaysToDie\logs\output_log_client__2024-09-13__17-29-47.txt
2024-09-13T17:29:59 0.090 INF UserDataFolder: C:\Users\Game Pc\AppData\Roaming\7DaysToDie
2024-09-13T17:29:59 0.092 INF [Platform] Init
2024-09-13T17:29:59 0.135 INF [Platform] Using native platform: Steam
2024-09-13T17:29:59 0.137 INF [Platform] Using cross platform: EOS
2024-09-13T17:29:59 0.138 INF [Platform] Using server platform: Steam
2024-09-13T17:29:59 0.138 INF [Platform] Using server platform: XBL
2024-09-13T17:29:59 0.139 INF [Platform] Using server platform: PSN
2024-09-13T17:29:59 0.148 INF Starting PlayerInputManager...
2024-09-13T17:29:59 0.150 INF InControl (version 1.8.9 build 9376, native module = False, XInput = True)
2024-09-13T17:29:59 0.153 INF InControl (version 1.8.9 build 9376)
2024-09-13T17:29:59 0.185 INF [InControl] XInputDeviceManager enabled.
2024-09-13T17:29:59 0.319 INF UnityInputDeviceManager enabled.
2024-09-13T17:29:59 0.350 INF [Platform] Initializing Steam
2024-09-13T17:30:00 1.050 INF [Steamworks.NET] SteamAPI_Init() ok
2024-09-13T17:30:00 1.052 INF [Steamworks.NET] Registering auth callbacks
2024-09-13T17:30:00 1.053 INF Not running in Big Picture Mode, no on-screen keyboard available
2024-09-13T17:30:00 1.054 INF [Platform] Initializing EOS
2024-09-13T17:30:00 1.410 INF [EOS] Initialize: Success
2024-09-13T17:30:00 1.415 ERR [Platform] Error while initializing platform code, shutting down.
2024-09-13T17:30:00 1.420 EXC Access to the path 'C:\Users\Game Pc\AppData\Roaming\7DaysToDie' is denied.
  at System.IO.FileSystem.CreateDirectory (System.String fullPath) [0x00145] in <467a840a914a47078e4ae9b0b1e8779e>:0 
  at System.IO.Directory.CreateDirectory (System.String path) [0x0002c] in <467a840a914a47078e4ae9b0b1e8779e>:0 
  at Platform.EOS.Api.createPlatformInterface (Platform.EOS.EosCreds _creds, System.Boolean _serverMode) [0x00125] in <bbc47c5bcf804044a0bdebfc8142e831>:0 
  at Platform.EOS.Api.initPlatform (Platform.EOS.EosCreds _creds, System.Boolean _serverMode) [0x001af] in <bbc47c5bcf804044a0bdebfc8142e831>:0 
  at Platform.EOS.Api.InitClientApis () [0x0001e] in <bbc47c5bcf804044a0bdebfc8142e831>:0 
  at Platform.AbsPlatform.Init () [0x0022e] in <bbc47c5bcf804044a0bdebfc8142e831>:0 
  at Platform.PlatformManager.Init () [0x0013e] in <bbc47c5bcf804044a0bdebfc8142e831>:0 
UnityEngine.StackTraceUtility:ExtractStringFromException(Object)
Log:Exception(Exception)
Platform.PlatformManager:Init()
GameEntrypoint:Entrypoint()
GameEntrypoint:Awake()

2024-09-13T17:30:00 1.421 ERR Failed initializing core systems, shutting down
Unloading 8 unused Assets to reduce memory usage. Loaded Objects now: 5920.
Total: 1.175800 ms (FindLiveObjects: 0.224900 ms CreateObjectMapping: 0.152300 ms MarkObjects: 0.748500 ms  DeleteObjects: 0.049700 ms)

Memory Statistics:
[ALLOC_TEMP_TLS] TLS Allocator
  StackAllocators : 
    [ALLOC_TEMP_MAIN]
      Peak usage frame count: [0.5 MB-1.0 MB]: 1 frames, [2.0 MB-4.0 MB]: 1 frames
      Initial Block Size 4.0 MB
      Current Block Size 4.0 MB
      Peak Allocated Bytes 2.9 MB
      Overflow Count 1
    [ALLOC_TEMP_Loading.AsyncRead]
      Initial Block Size 64.0 KB
      Current Block Size 124.0 KB
      Peak Allocated Bytes 121.0 KB
      Overflow Count 0
    [ALLOC_TEMP_Loading.PreloadManager]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 129.2 KB
      Overflow Count 8
    [ALLOC_TEMP_Background Job.Worker 8]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 6]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 0]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 10]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 9]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 5]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 16 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 14]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 6]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 4]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 3]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 12]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_EnlightenWorker] x 6
      Initial Block Size 64.0 KB
      Current Block Size 64.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 15]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 1]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 2]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 7]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_UnityGfxDeviceWorker]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 2.1 KB
      Overflow Count 0
    [ALLOC_TEMP_AssetGarbageCollectorHelper] x 11
      Initial Block Size 64.0 KB
      Current Block Size 64.0 KB
      Peak Allocated Bytes 138 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 5]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 9]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 13]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 8]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0.8 KB
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 7]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 0 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 1]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 2.4 KB
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 2]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 312 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 3]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 11]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Job.Worker 10]
      Initial Block Size 256.0 KB
      Current Block Size 256.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 0]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_Background Job.Worker 4]
      Initial Block Size 32.0 KB
      Current Block Size 32.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
    [ALLOC_TEMP_BatchDeleteObjects]
      Initial Block Size 64.0 KB
      Current Block Size 64.0 KB
      Peak Allocated Bytes 54 B
      Overflow Count 0
[ALLOC_DEFAULT] Dual Thread Allocator
  Peak main deferred allocation count 62
    [ALLOC_BUCKET]
      Large Block size 4.0 MB
      Used Block count 1
      Peak Allocated bytes 4.0 MB
      Failed Allocations. Bucket layout:
        16B: 1 Subsections = 1024 buckets. Failed count: 211717
        32B: 13 Subsections = 6656 buckets. Failed count: 28205
        48B: 49 Subsections = 16725 buckets. Failed count: 10061
        64B: 31 Subsections = 7936 buckets. Failed count: 2916
        80B: 150 Subsections = 30720 buckets. Failed count: 17157
        96B: 8 Subsections = 1365 buckets. Failed count: 507
        112B: 2 Subsections = 292 buckets. Failed count: 63
        128B: 2 Subsections = 256 buckets. Failed count: 243
    [ALLOC_DEFAULT_MAIN]
      Peak usage frame count: [16.0 MB-32.0 MB]: 1 frames, [32.0 MB-64.0 MB]: 1 frames
      Requested Block Size 16.0 MB
      Peak Block count 2
      Peak Allocated memory 34.7 MB
      Peak Large allocation bytes 8.0 MB
    [ALLOC_DEFAULT_THREAD]
      Peak usage frame count: [8.0 MB-16.0 MB]: 2 frames
      Requested Block Size 16.0 MB
      Peak Block count 1
      Peak Allocated memory 9.2 MB
      Peak Large allocation bytes 0 B
[ALLOC_TEMP_JOB_1_FRAME]
  Initial Block Size 2.0 MB
  Used Block Count 0
  Overflow Count (too large) 0
  Overflow Count (full) 0
[ALLOC_TEMP_JOB_2_FRAMES]
  Initial Block Size 2.0 MB
  Used Block Count 0
  Overflow Count (too large) 0
  Overflow Count (full) 0
[ALLOC_TEMP_JOB_4_FRAMES (JobTemp)]
  Initial Block Size 2.0 MB
  Used Block Count 1
  Overflow Count (too large) 0
  Overflow Count (full) 0
[ALLOC_TEMP_JOB_ASYNC (Background)]
  Initial Block Size 1.0 MB
  Used Block Count 1
  Overflow Count (too large) 0
  Overflow Count (full) 0
[ALLOC_GFX] Dual Thread Allocator
  Peak main deferred allocation count 3
    [ALLOC_BUCKET]
      Large Block size 4.0 MB
      Used Block count 1
      Peak Allocated bytes 4.0 MB
      Failed Allocations. Bucket layout:
        16B: 1 Subsections = 1024 buckets. Failed count: 211717
        32B: 13 Subsections = 6656 buckets. Failed count: 28205
        48B: 49 Subsections = 16725 buckets. Failed count: 10061
        64B: 31 Subsections = 7936 buckets. Failed count: 2916
        80B: 150 Subsections = 30720 buckets. Failed count: 17157
        96B: 8 Subsections = 1365 buckets. Failed count: 507
        112B: 2 Subsections = 292 buckets. Failed count: 63
        128B: 2 Subsections = 256 buckets. Failed count: 243
    [ALLOC_GFX_MAIN]
      Peak usage frame count: [64.0 KB-128.0 KB]: 2 frames
      Requested Block Size 16.0 MB
      Peak Block count 1
      Peak Allocated memory 120.4 KB
      Peak Large allocation bytes 0 B
    [ALLOC_GFX_THREAD]
      Peak usage frame count: [0-1.0 KB]: 1 frames, [128.0 KB-256.0 KB]: 1 frames
      Requested Block Size 16.0 MB
      Peak Block count 1
      Peak Allocated memory 130.7 KB
      Peak Large allocation bytes 0 B
[ALLOC_CACHEOBJECTS] Dual Thread Allocator
  Peak main deferred allocation count 32
    [ALLOC_BUCKET]
      Large Block size 4.0 MB
      Used Block count 1
      Peak Allocated bytes 4.0 MB
      Failed Allocations. Bucket layout:
        16B: 1 Subsections = 1024 buckets. Failed count: 211717
        32B: 13 Subsections = 6656 buckets. Failed count: 28205
        48B: 49 Subsections = 16725 buckets. Failed count: 10061
        64B: 31 Subsections = 7936 buckets. Failed count: 2916
        80B: 150 Subsections = 30720 buckets. Failed count: 17157
        96B: 8 Subsections = 1365 buckets. Failed count: 507
        112B: 2 Subsections = 292 buckets. Failed count: 63
        128B: 2 Subsections = 256 buckets. Failed count: 243
    [ALLOC_CACHEOBJECTS_MAIN]
      Peak usage frame count: [32.0 MB-64.0 MB]: 2 frames
      Requested Block Size 4.0 MB
      Peak Block count 7
      Peak Allocated memory 47.4 MB
      Peak Large allocation bytes 32.3 MB
    [ALLOC_CACHEOBJECTS_THREAD]
      Peak usage frame count: [128.0 KB-256.0 KB]: 1 frames, [16.0 MB-32.0 MB]: 1 frames
      Requested Block Size 4.0 MB
      Peak Block count 1
      Peak Allocated memory 22.2 MB
      Peak Large allocation bytes 21.4 MB
[ALLOC_TYPETREE] Dual Thread Allocator
  Peak main deferred allocation count 0
    [ALLOC_BUCKET]
      Large Block size 4.0 MB
      Used Block count 1
      Peak Allocated bytes 4.0 MB
      Failed Allocations. Bucket layout:
        16B: 1 Subsections = 1024 buckets. Failed count: 211717
        32B: 13 Subsections = 6656 buckets. Failed count: 28205
        48B: 49 Subsections = 16725 buckets. Failed count: 10061
        64B: 31 Subsections = 7936 buckets. Failed count: 2916
        80B: 150 Subsections = 30720 buckets. Failed count: 17157
        96B: 8 Subsections = 1365 buckets. Failed count: 507
        112B: 2 Subsections = 292 buckets. Failed count: 63
        128B: 2 Subsections = 256 buckets. Failed count: 243
    [ALLOC_TYPETREE_MAIN]
      Peak usage frame count: [4.0 KB-8.0 KB]: 2 frames
      Requested Block Size 2.0 MB
      Peak Block count 1
      Peak Allocated memory 4.1 KB
      Peak Large allocation bytes 0 B
    [ALLOC_TYPETREE_THREAD]
      Peak usage frame count: [0-1.0 KB]: 1 frames, [2.0 KB-4.0 KB]: 1 frames
      Requested Block Size 2.0 MB
      Peak Block count 1
      Peak Allocated memory 3.9 KB
      Peak Large allocation bytes 0 B

Recommended Comments

q123 149

Posted September 13

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Hey, you're in the wrong section, support is there:

https://community.7daystodie.com/forum/17-general-support/

But I can already see your problem, it's this:

2024-09-13T17:29:59 0.087 INF Command line arguments: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe -force-d3d11 -disablenativeinput -nogs -UserDataFolder=C:\Users\Game Pc\AppData\Roaming\7DaysToDie -logfile C:\Users\lukas\AppData\Roaming\7DaysToDie\logs\output_log_client__2024-09-13__17-29-47.txt

Your windows user is "lukas", am I right? And you're trying to access a folder from another user "Game Pc" - which lukas isn't allowed to:

2024-09-13T17:30:00 1.420 EXC Access to the path 'C:\Users\Game Pc\AppData\Roaming\7DaysToDie' is denied.

Just remove "-UserDataFolder=C:\Users\Game Pc\AppData\Roaming\7DaysToDie" from the command line parameters. If that does not help, open a thread in the general support section (see above).

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When I launch the game, it freezes and then turns off. I wrote to support on Discort but they couldn't help me

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q123 149

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