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  • the game crashes when entering the world


    Getrox
    • Version: 1.0(b333)

    Summary: the game crashes when entering the world (after clicking the appear button), but if you set the "offline" mode of the world, then the game works
     

    Game Version: (V1.0 b333)

    OS/Version: Windows 10

    CPU Model: Intel core i7-12700f

    System Memory: 16GB

    GPU Model and VRAM: NVIDIA RTX 3060 TI

    Screen Resolution: 3440x1440

    Video Settings: medium

    Game mode: client

     

    Did you wipe old saves? Yes

     

    Did you start a new game? yes

     

    Did you validate your files? Yes

     

    Are you using any mods? No

     

    EAC on or off? Off

     

    Status: NEW

     

    Bug Description: you are creating a world or already trying to log in, when setting up "online" it causes a crash, and in "offline" mode everything works fine, but I need online to play with a friend. it also doesn't matter what kind of visibility the world has, public, only friends or not on the list, it still causes a crash

     

    Detailed steps to reproduce the bug:

    1) Load into the game.
    2) Set the online mode

     

     

    Actual result: crash

    Expected result: Entering the world



    Link to Pastebin Output Log: https://pastebin.com/tpHp6MFj

    Link to Crash Screenshot: https://imgur.com/a/a8xIkVE


    User Feedback

    Recommended Comments

    if necessary, I can also drop crash.dmp

    if you are confused by the Russian username in the log file, then I tried on another user with an English username, but I still get this error

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    On 8/6/2024 at 5:02 PM, Getrox said:

    KERNELBASE.dll caused an Unknown exception type (0xe0000001)

    Hi, there are a few ways that the Kernelbase error shows.

    Try this:

    1 - See if you have Windows Updated to the last Revision. (there are a few instances that Windows causes this problem)

    2 - See if you have your Drivers Updated. 

    3 - Last (and this one is a problem that Microsoft had and has for a few) try to "update" or "fix" your Kernelbase.dll file because i have seen multiple instances off people with this problem that was solved by doing this.

    Hope this helps

     

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