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jabelltulsa

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Record Comments posted by jabelltulsa

  1. 3 hours ago, chas said:

    i did the 10 gig update was getting the null error then i uninstalled the game did a fresh install restarted my pc booted the game and got the same null error the last out put log client put out a file of about 60.000 KB

    So, there’s a couple of options when you use the launcher. It lets you delete game data. I’d recommend doing that, however; you’ll lose your save game data. 
     

    theres also a process of deleting the program files folder for 7d2d and the appdata folder for the game as well. The. Reinstall fresh from a21. 
     

    I know that’s not super clear. Basically, uninstall/ clean/ reinstall. 

  2. 21 minutes ago, chas said:

    yup tried that i still get the exc NullReferenceException: Object reference not set to an instance of an object

     

    So, if you’re getting the null reference error, first, try the latest update. It was released today I think. That fixed my issue. 

    29 minutes ago, Jugginator said:

    I'm curious can either of you run the game launcher that's in your main folder? The one called 7dlauncher.exe. try running it as admin too

    New update fixed my issue - tried the launcher prior though. 

  3. The log files are stored in AppData.  That file is not created, so there are no log files.  The Open Log Folder button is not responsive.  

     

    If I don't post anything in Pastebin, my record gets dropped in Incomplete.  I don't have log data to post, so I reiterated that in the Pastebin.  I'm not sure what else to do to post what's going on.  

    If you search my other posts, you can see I've done everything that has been suggested.  I've cleaned and verified using the Steam tools provided.  I've tried a clean install.  I've verified and re-verified.  

    There is another error:  EXC ArgumentException: Directory does not exist.  I had to screen cap that.  None of the log data gets written to any log files that I can find.  

    As a troubleshooting step, I have (this will be my 3rd time) reinstalled A20 and upgraded.  The gives me the AppData folder.  However, when I launch A21, no new log data is written to the folder.  The only logs are from the A20 game.  The game locks up at the same place, except I don't get a console message.  Instead I get a Steam Client Could Not Initialize.  I have another record going on that.  

    I can repeatedly recreate both problems, just by either fresh installing A21 (give me the spam messages in console with no logs), or by doing a fresh A20 install then A21 Update which gives me the Steam Client Could not be fully initialized.  

    I have no idea how to proceed.

  4. 22 hours ago, 3ternalDamned said:

    Are you still getting the steam error? I thought you had a different problem now.

    Best place to start if it is a steam initializing error, try logging out of Steam and back in. This has apparently helped for some people with the same issue in the past. Also try verifying files twice in a row. If problem persists after that, I can see if any other staff have any suggestions to attempt.

     

    Thanks for the feedback, yes I know my problem might be a bit confusing.  I had an initial problem with NULLExceptionReference but was able to solve that with the full wipe and reinstall.

    So, no I'm getting this Steam Client error in the Game UI.  I've done a full wipe - appdata, prog files, reg, and a clean install of A21.  I've also done the full wipe, install of A20 (staring a game and not starting a game after install) then an upgrade to A21 - same result.

     

    I've verified it's not being blocked by AV.  I've verified the needed Firewall Rules are in place (they are put there properly as a part of the install).

     

    Man, I've uninstaled and reinstalled A21 so many times at this point.  

     

    I'd be happy to screenshare if that would be helpful.  I've seen others on Steam and in this forum with similar issues problems, and I'd like to contribute to the troubleshooting if that would be helpful.

  5. I did, finally, get an application error for the 7d2d.exe

     

    Faulting application name: 7DaysToDie.exe, version: 2021.3.19.29007, time stamp: 0x63e53a4d
    Faulting module name: ntdll.dll, version: 10.0.22621.1848, time stamp: 0x48d14984
    Exception code: 0xc0000005
    Fault offset: 0x000000000002168d
    Faulting process id: 0x0x35C0
    Faulting application start time: 0x0x1D9A079418DD261
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 633e96cb-4684-4e15-b037-2f85aeed22ef
    Faulting package full name: 
    Faulting package-relative application ID: 

     

     

  6. Thank you for looking into this.  I am seeing other people with similar issues, however.  I'll troubleshoot on my own and follow back up if I find anything.

    I will say Upgrading from A20, or Clean/Fresh install from A21 yields the same result.  It may be worth while testing from a clean install on a machine without ever having 7d2d just to make sure the install is working normally.

     

    I'll let you know.

  7. I have logs but they are from a previous installation and a working version of A20.  The A21 doesn't generate logs, unfortunately.  

    However, yes, I do have events from Application (nothing in system)



     

    Level    Date and Time    Source    Event ID    Task Category
    Error    6/16/2023 11:28:40 AM    ESENT    413    Logging/Recovery    DllHost (14608,R,98) WebCacheLocal: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.
    Error    6/16/2023 11:28:40 AM    ESENT    488    General    "DllHost (14608,R,98) WebCacheLocal: An attempt to create the file ""C:\Users\jabel\AppData\Local\Microsoft\Windows\WebCache\V01tmp.log"" failed with system error 80 (0x00000050): ""The file exists. "".  The create file operation will fail with error -1814 (0xfffff8ea)."
    Error    6/16/2023 11:28:40 AM    ESENT    413    Logging/Recovery    DllHost (14608,R,98) WebCacheLocal: Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

    I have checked that there is space on the drive.

     

    Maybe a permissions issue?

  8. Yes. A20 works every time. When I install A21 as an update or as a clean install this problem happens. 
     

    I have tried cleaning the data in both configurations (a20 upgrade and fresh a21). Both lead me to could not fully initialize the steam client. I’ve also tried different ISP’s. All other steam games work. 

    It should also be noted that the application seems to be locked up at that steam client message. I get an hourglass type cursor, nothing is clickable. The application has to be force closed. The 7d2d process does show cpu and memory activity. It just never comes back. This is why no log files are written because the app looks like it’s locked up. 
     

    I do get the new fun pimps logo and sound. The next screen shows some normal startup status messages, and finally Something about initializing blocks, then I get the steam client message, and nothing. 

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