azmothman Posted October 1, 2018 Share Posted October 1, 2018 Any idea why my private dedicated server Status (and Live Status) are both indicating they are offline ? Even though I have: Verified all TCP/UDP ports are open and listening (8080-8081, 25000-25003, & 26900)Rebooted routerRebooted server Appreciate any insight or suggestions. Thanks! Link to comment Share on other sites More sharing options...
SylenThunder Posted October 2, 2018 Share Posted October 2, 2018 just posting the obvious.... Did you go here? https://7daystodie-servers.com/help/ Link to comment Share on other sites More sharing options...
azmothman Posted October 2, 2018 Author Share Posted October 2, 2018 just posting the obvious.... Did you go here? https://7daystodie-servers.com/help/ Thank you for your suggestion SylenThunder, and yes I did check their help, limited as it is. I may end up re-installing the dedicated server just to see if that makes any difference. Link to comment Share on other sites More sharing options...
SylenThunder Posted October 2, 2018 Share Posted October 2, 2018 Yeah, if they're the ones hosting, they're the ones in control of ports and firewall. Link to comment Share on other sites More sharing options...
wicketness Posted October 2, 2018 Share Posted October 2, 2018 have you allowed it through the windows firewall or whatever OS your using, the router is only 1 part of it. make sure you alloow both incoming and outgoing. and also add 1 to the main server ports so if 25003 is the log in for players allow 25004 as well. Link to comment Share on other sites More sharing options...
azmothman Posted October 2, 2018 Author Share Posted October 2, 2018 have you allowed it through the windows firewall or whatever OS your using, the router is only 1 part of it. make sure you alloow both incoming and outgoing. and also add 1 to the main server ports so if 25003 is the log in for players allow 25004 as well. Yes sir, this is a private dedicated server that contains Windows 7. I have the default Windows Firewall allowing the same ports that I have configured in my router. Link to comment Share on other sites More sharing options...
azmothman Posted October 2, 2018 Author Share Posted October 2, 2018 Just an update, I just tried connecting to the control panel http://external IP:8080 and had no problems whatsoever, so going to have my kids try it externally when they get to their respective homes. Link to comment Share on other sites More sharing options...
SylenThunder Posted October 2, 2018 Share Posted October 2, 2018 Wait, so is this your own private server, or are you paying for hosting via 7dtaystodie-servers.com? Because you bring up a web host, but sound like you're the one running the server privately. They aren't the same. - - - Updated - - - Oh, never mind, that's not a hoster. No wonder I'm so confused. They have nothing to do with running your server at all. - - - Updated - - - port 8082 will be your web api port. It needs to be visible. Link to comment Share on other sites More sharing options...
azmothman Posted October 3, 2018 Author Share Posted October 3, 2018 Wait, so is this your own private server, or are you paying for hosting via 7dtaystodie-servers.com? Because you bring up a web host, but sound like you're the one running the server privately. They aren't the same. - - - Updated - - - Oh, never mind, that's not a hoster. No wonder I'm so confused. They have nothing to do with running your server at all. - - - Updated - - - port 8082 will be your web api port. It needs to be visible. Thanks dude for offering to help, it is my private server that I register on the site only so it's easier for others to join. Last last night I was able to resolve my issue apparently even after port forwarding my router did not apply the change until after I restarted it again. 😁 Link to comment Share on other sites More sharing options...
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