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Can Not Retrieve Server Information A21.1


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So i'm haviung a new issue.  I went ahead and made a new world on my home dedicated server.  It loads up to this line. saying steamworks.NET Gameserver.logon successful, steam id=**, Public IP= and it gives an ip address.  But when i get on 7 days on my pc and try to connect to the server it shows its there and running.  But wont let me connect to it. It syas unable to retrieve serve information.  Any ideas on how to fix this?

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So i was able to get the other world to load as well.  But no one can connect to the server except me if i use my reserved ip address and the open port.  Any ideas what might be happening?  Everytime anyone trys to connect via the join a game you can see the server it does say ping N/A but all info is there. Just wont connect. gives the error of could not retrieve server information.

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That very well could be a firewall or antivirus issue. Make sure you've got Appdata and the main game folder in the exclusions (and the ports in the firewall). Also, be sure that your internal IP is actually reserved, some routers tend to be weird with that. 

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