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My friend cannot join my dedicated server.

newbie9555

By newbie9555
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newbie9555 Refugee

newbie9555

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I bought a dedicated server so we can all play and not need to have someone always online, but he cannot join, my other friend can without problems. He always gets stuck at "Starting Game" so the last moment. We other already could see him standing there, could even kill him, it gave EXP but he didn't really died, he did still stand there. He already deleted all his 7 Days to Die savegames and everything. I deleted his playerinfo that are always 3 documents, ending with .map, ttp and ttp.bak and he still had the same problem. I don't know how to get him on the server, the last thing that i tried was to delete his profile to give it later back to him but even this didn't solved the problem. Its like the server hates him. He does not have any problems in multiplayer games, so his internet is fine. 

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Jugginator Leader

Jugginator

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Post a log file, there may be something in there that sheds some light on it. Make sure your friend has firewall/antivirus exceptions and have him turn on the Network Workaround option in the General settings section, those may help. This game cares about data stability and uses a lot more than typical game, there may be an issue on his end that never showed up until now. Or, it may be the server - log will show some more there

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newbie9555 Refugee

newbie9555

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2023-10-19T20:52:37 2041.971 INF NET: LiteNetLib: Connect from: IP-Adress / 1
2023-10-19T20:52:37 2041.972 INF Started thread NCS_Reader_1_0
2023-10-19T20:52:37 2041.972 INF Started thread NCS_Writer_1_0
2023-10-19T20:52:37 2041.972 INF Started thread NCS_Reader_1_1
2023-10-19T20:52:37 2041.972 INF Started thread NCS_Writer_1_1
2023-10-19T20:52:37 2041.972 INF [NET] PlayerConnected EntityID=-1, PltfmId='Local_<none>', CrossId='<unknown/none>', OwnerID='<unknown/none>', PlayerName='', ClientNumber='7'
2023-10-19T20:52:37 2042.046 INF NPPL.Read
2023-10-19T20:52:37 2042.084 INF PlayerLogin: _Damoss_/Alpha 21.1
2023-10-19T20:52:37 2042.084 INF Client IP: IP-Adress 
2023-10-19T20:52:37 2042.085 INF [Auth] PlayerName authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] ServerState authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] MpAllowed authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] PlayerId authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] DuplicateUserId authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] VersionCheck authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] PlayerSlots authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Auth] LegacyModAuthorizations authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='<unknown/none>', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.085 INF [Steamworks.NET] Auth.AuthenticateUser()
2023-10-19T20:52:37 2042.085 INF [Steamworks.NET] Authenticating player: _Damoss_ SteamId: 76561198142068862 TicketLen: 1024 Result: k_EBeginAuthSessionResultOK
2023-10-19T20:52:37 2042.435 INF [Steamworks.NET] Authentication callback. ID: 76561198142068862, owner: 76561198142068862, result: k_EAuthSessionResponseOK
2023-10-19T20:52:37 2042.435 INF [Auth] PlatformAuth authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.435 INF [Auth] SteamFamily authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.436 INF [Auth] SteamGroups authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:37 2042.436 INF [EOS] Verifying token for 00024708d362409b8b4a83ea7724ba14
2023-10-19T20:52:38 2042.686 INF [EOS] Device=, Platform=steam, AccType=Steam, AccId=76561198142068862, PUID=00024708d362409b8b4a83ea7724ba14
2023-10-19T20:52:38 2042.686 INF [Auth] CrossplatformAuth authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:38 2042.686 INF [Auth] BansAndWhitelist authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:38 2042.686 INF [Auth] Crossplay authorization successful: EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T20:52:38 2042.728 INF Allowing player with id EOS_00024708d362409b8b4a83ea7724ba14
2023-10-19T20:52:38 2042.935 INF RequestToEnterGame: EOS_00024708d362409b8b4a83ea7724ba14/_Damoss_
2023-10-19T20:52:59 2063.989 INF Preparing World chunks for clients
2023-10-19T20:53:03 2068.449 INF Time: 33.80m FPS: 20.00 Heap: 2215.4MB Max: 2236.9MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3525.2MB
2023-10-19T20:53:18 2083.220 INF World chunks size: 109625571 B, chunk count: 1673
2023-10-19T20:53:18 2083.221 INF Starting to send world to EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'...
2023-10-19T20:53:33 2098.484 INF Time: 34.30m FPS: 20.00 Heap: 2433.4MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3789.7MB
2023-10-19T20:54:04 2128.685 INF Time: 34.80m FPS: 20.00 Heap: 2255.2MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3814.8MB
2023-10-19T20:54:34 2158.687 INF Time: 35.30m FPS: 20.00 Heap: 2312.2MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3814.8MB
2023-10-19T20:55:04 2188.737 INF Time: 35.80m FPS: 20.00 Heap: 2353.6MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:55:34 2218.786 INF Time: 36.30m FPS: 20.00 Heap: 2396.3MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:56:04 2248.989 INF Time: 36.80m FPS: 20.00 Heap: 2323.8MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:56:34 2279.039 INF Time: 37.30m FPS: 20.00 Heap: 2382.7MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:57:04 2309.040 INF Time: 37.80m FPS: 20.00 Heap: 2407.9MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:57:30 2334.840 INF Sending world to EntityID=-1, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7' done
2023-10-19T20:57:34 2339.041 INF Time: 38.30m FPS: 20.00 Heap: 2428.7MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:58:04 2369.255 INF Time: 38.80m FPS: 20.00 Heap: 2322.9MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.9MB
2023-10-19T20:58:08 2372.656 INF RequestToSpawnPlayer: 383, _Damoss_, 6
2023-10-19T20:58:08 2372.659 INF Created player with id=383
Calling Animator.GotoState on Synchronize layer
2023-10-19T20:58:10 2375.152 INF Dymesh: Update items to send for _Damoss_ id: 383 recieved: 0
2023-10-19T20:58:10 2375.152 INF Dymesh: Items to send: 0 Added: 5 chunks: 5
2023-10-19T20:58:34 2399.305 INF Time: 39.30m FPS: 20.01 Heap: 2413.1MB Max: 2433.4MB Chunks: 331 CGO: 34 Ply: 2 Zom: 1 Ent: 14 (30) Items: 0 CO: 2 RSS: 3822.0MB
2023-10-19T20:59:04 2429.354 INF Time: 39.80m FPS: 20.00 Heap: 2440.4MB Max: 2440.4MB Chunks: 331 CGO: 34 Ply: 2 Zom: 1 Ent: 14 (30) Items: 0 CO: 2 RSS: 3821.9MB
2023-10-19T20:59:34 2459.355 INF Time: 40.30m FPS: 20.00 Heap: 2457.3MB Max: 2457.3MB Chunks: 331 CGO: 34 Ply: 2 Zom: 1 Ent: 14 (30) Items: 0 CO: 2 RSS: 3821.9MB
2023-10-19T21:00:05 2489.722 INF Time: 40.80m FPS: 18.20 Heap: 2349.8MB Max: 2457.3MB Chunks: 331 CGO: 34 Ply: 1 Zom: 1 Ent: 13 (29) Items: 0 CO: 1 RSS: 3821.8MB
2023-10-19T21:00:08 2492.924 INF Player _Damoss_ disconnected after 2.0 minutes
2023-10-19T21:00:08 2493.419 INF NET: LiteNetLib: Client disconnect from: IP-Adress / 1 (RemoteConnectionClose)
2023-10-19T21:00:08 2493.420 INF DynamicMusic: 383 successfully removed from Bloodmoon state cache
2023-10-19T21:00:08 2493.420 WRN Client disconnected from dy mesh: Id: 383 Total: 1
2023-10-19T21:00:08 2493.420 WRN Client disconnect complete for 383 Total: 0
2023-10-19T21:00:08 2493.420 INF Player disconnected: EntityID=383, PltfmId='Steam_76561198142068862', CrossId='EOS_00024708d362409b8b4a83ea7724ba14', OwnerID='Steam_76561198142068862', PlayerName='_Damoss_', ClientNumber='7'
2023-10-19T21:00:08 2493.420 INF Exited thread NCS_Reader_1_0
2023-10-19T21:00:08 2493.420 INF Exited thread NCS_Writer_1_0
2023-10-19T21:00:08 2493.420 INF Exited thread NCS_Writer_1_1
2023-10-19T21:00:08 2493.420 INF Exited thread NCS_Reader_1_1
2023-10-19T21:00:08 2493.420 INF GMSG: Player '_Damoss_' left the game

 

Thats all the Log from where he wants to join and when he ALT + F4 because nothing happens anymore.

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Jugginator Leader

Jugginator

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Hmm. Something weird is going on there, I see it's complaining about invalid blocks being used in a POI, perhaps that's an old world or custom poi removal or something (although this shouldn't be causing this) . But I'm not seeing anything nuts. I wonder, is there anything in your friends log when he is hanging in the join screen? 

Edited by Jugginator (see edit history)
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newbie9555 Refugee

newbie9555

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Nothing new i guess. When you see him leaving after like 4 minutes, it means he was sitting there in this bugged screen for 4 minutes. Is there anything i could try without having to delete the server world?

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newbie9555 Refugee

newbie9555

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Thank you, he could actually join but now he falls through the world sometimes? Its really weird... Only he has this problem though.

Now this was the Logfile. I started the server and only he joined, so its clean to see. https://pastebin.com/4UTgE694

I don't understand the world anymore, he deleted every file that has to do with the game and checked everything and still he falls through the world. 

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Jugginator Leader

Jugginator

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No problem, just for a test (a log file from him would be helpful too), remove the drones.dat file (place it somewhere safe, if you want collect and pick any drones up beforehand). See if that helps. Also, have him run the Network Workaround option in the General section in the Settings

image.png.c8f6ded247b9656b3e1fae5bc6c064ed.png

image.png.f7a75c41b9ab9c89efc10113810da1cd.png

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newbie9555 Refugee

newbie9555

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Update: I uploaded his old files back on the server and he had massive red "null reference exception object reference not set to an instance of an object" errors, then i told him to relog and see if it happens again but this time it was fine. I guess the game was fixing the files i put in. Big thanks to you!

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Jugginator Leader

Jugginator

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Thanks for telling me! Yeah there are optimizations to be done yet, but this game transmits quite a bit of data and is pretty reliant on data integrity, once you start getting consistent packet errors things can go wonky in the save files. The setting sets the MTU to about 1400 from the client/host, it's negotiated instantly and per the client, you can turn it on live too if you need (although I don't suggest this, it's worth going back to the main menu).

Edited by Jugginator (see edit history)
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