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7DTD: Players can't join server, following EOS messages.


DefiantDucky

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My server is not allowing players to join the game, I have not had this problem before and not sure what is causing it. Here is the log for when someone's tries to join, I have been able to join the server, few people have but most get this issue, server: 

 

OwnerID='Steam_76561198046652643', PlayerName='NoCe!'
2022-09-26 18:30:29 INF DynamicMusic: 39967 successfully removed from Bloodmoon state cache
2022-09-26 18:30:29 WRN Client disconnected from dy mesh: Id: 39967 Total: 2
2022-09-26 18:30:29 WRN Client disconnect complete for 39967 Total: 1
2022-09-26 18:30:29 INF Player set to offline: Steam_76561198046652643
2022-09-26 18:30:29 INF Player disconnected: EntityID=39967, PltfmId='Steam_76561198046652643', CrossId='EOS_0002ee713fc543ad89fdcc4ac45b613a', OwnerID='Steam_76561198046652643', PlayerName='NoCe!'
2022-09-26 18:30:29 INF [EOS-ACS] FreeUser: EntityID=39967, PltfmId='Steam_76561198046652643', CrossId='EOS_0002ee713fc543ad89fdcc4ac45b613a', OwnerID='Steam_76561198046652643', PlayerName='NoCe!'
2022-09-26 18:30:29 ERR [EOS-ACS] Failed encrypting stream for EOS_0002ee713fc543ad89fdcc4ac45b613a: InvalidUser
2022-09-26 18:30:29 INF GMSG: Player 'NoCe!' left the game
2022-09-26 18:30:29 WRN NET: LiteNetLib: SendData requested for unknown client EntityID=39967, PltfmId='Steam_76561198046652643', CrossId='EOS_0002ee713fc543ad89fdcc4ac45b613a', OwnerID='Steam_76561198046652643', PlayerName='NoCe!'
2022-09-26 18:30:29 INF Exited thread NCS_Reader_0_0
2022-09-26 18:30:29 INF Exited thread NCS_Writer_0_0
2022-09-26 18:30:29 INF Exited thread NCS_Reader_0_1
2022-09-26 18:30:29 INF Exited thread NCS_Writer_0_1
2022-09-26 18:30:29 ERR [EOS] [LogEOSAntiCheat - Error] [AntiCheatServer] EOS_AntiCheatServer_ProtectMessage: Failed with invalid user
2022-09-26 18:30:37 INF Clearing all pools
2022-09-26 18:30:40 INF Time: 119.73m FPS: 490.09 Heap: 4031.0MB Max: 4256.4MB Chunks: 335 CGO: 0 Ply: 0 Zom: 2 Ent: 0 (45) Items: 0 CO: 0 RSS: 5115.4MB
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F166650: invalid HTTP response code received. URL: https://api.epicgames.dev/telemetry/data/datarouter/api/v1/public/data?SessionID={4C755FFF-4F25-2865-4028-65BEB864B7C4}&AppID=EOSSDK.PhaseRelease.ReleaseBuild&AppVersion=1.14.3-20102823 - %2B%2BEOSSDK%2BRelease-1.14.3-CL-20102823&UserID=&AppEnvironment=Production&UploadType=sdkevents, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F166650: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F166650: libcurl info message cache 0 (Found bundle for host api.epicgames.dev: 0x1d66876eee0 [can pipeline])
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F166650: libcurl info message cache 1 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F166650: libcurl info message cache 2 (Closing connection 9)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F169AA0: invalid HTTP response code received. URL: https://api.epicgames.dev/telemetry/data/datarouter/api/v1/public/data?SessionID={054D2087-4421-3C6D-092C-4B874E8AE626}&AppID=EOSSDK.PhaseRelease.ReleaseBuild&AppVersion=1.14.3-20102823 - %2B%2BEOSSDK%2BRelease-1.14.3-CL-20102823&UserID=&AppEnvironment=Production&UploadType=sdkevents, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F169AA0: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F169AA0: libcurl info message cache 0 (Found bundle for host api.epicgames.dev: 0x1d66876eee0 [can pipeline])
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F169AA0: libcurl info message cache 1 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] 000001D73F169AA0: libcurl info message cache 2 (Closing connection 10)
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] Retry exhausted on https://api.epicgames.dev/telemetry/data/datarouter/api/v1/public/data?SessionID={4C755FFF-4F25-2865-4028-65BEB864B7C4}&AppID=EOSSDK.PhaseRelease.ReleaseBuild&AppVersion=1.14.3-20102823 - %2B%2BEOSSDK%2BRelease-1.14.3-CL-20102823&UserID=&AppEnvironment=Production&UploadType=sdkevents
2022-09-26 18:30:40 WRN [EOS] [LogHttp - Warning] Retry exhausted on https://api.epicgames.dev/telemetry/data/datarouter/api/v1/public/data?SessionID={054D2087-4421-3C6D-092C-4B874E8AE626}&AppID=EOSSDK.PhaseRelease.ReleaseBuild&AppVersion=1.14.3-20102823 - %2B%2BEOSSDK%2BRelease-1.14.3-CL-20102823&UserID=&AppEnvironment=Production&UploadType=sdkevents
2022-09-26 18:30:52 INF [GSM] GameSparks Disconnected
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: invalid HTTP response code received. URL: https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 0 (Found bundle for host api.epicgames.dev: 0x1d66876eee0 [can pipeline])
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 1 (Re-using existing connection! (#1) with host api.epicgames.dev)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 2 (Connected to api.epicgames.dev (44.208.66.133) port 443 (#1))
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 3 (We are completely uploaded and fine)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 4 (OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 10054)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 5 (Connection died, retrying a fresh connect)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 6 (Closing connection 1)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 7 (Issue another request to this URL: 'https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers')
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 8 (Found bundle for host api.epicgames.dev: 0x1d66876eee0 [can pipeline])
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 9 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 10 (Closing connection 12)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: invalid HTTP response code received. URL: https://api.epicgames.dev/anticheat/v6/service/status/, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: libcurl info message cache 0 (Found bundle for host api.epicgames.dev: 0x1d66876eee0 [can pipeline])
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: libcurl info message cache 1 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: libcurl info message cache 2 (Closing connection 11)
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] Lockout of 3.631947s on https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers
2022-09-26 18:30:57 WRN [EOS] [LogHttp - Warning] Retry exhausted on https://api.epicgames.dev/anticheat/v6/service/status/
2022-09-26 18:30:57 WRN [EOS] [LogEOS - Warning] Failed to connect to the backend. ServiceName=[AntiCheat], OperationName=[GameStatus], Url=[<Redacted>]
2022-09-26 18:30:57 ERR [EOS] Failed unregistering player in session: OperationWillRetry
2022-09-26 18:31:00 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: invalid HTTP response code received. URL: https://api.epicgames.dev/sdk/v1/product/85fffb61212b491999cd7fc03eb09bf6?platformId=WIN&deploymentId=30b9e9e5f58b4f4e82930b3bef76d9e1, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:31:00 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:31:00 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: libcurl info message cache 0 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:31:00 WRN [EOS] [LogHttp - Warning] 000001D73F16C920: libcurl info message cache 1 (Closing connection 13)
2022-09-26 18:31:00 WRN [EOS] [LogHttp - Warning] Lockout of 2.814661s on https://api.epicgames.dev/sdk/v1/product/85fffb61212b491999cd7fc03eb09bf6?platformId=WIN&deploymentId=30b9e9e5f58b4f4e82930b3bef76d9e1
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] Retry 1 on https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: invalid HTTP response code received. URL: https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers, HTTP code: 0, content length: 0, actual payload size: 0
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: request failed, libcurl error: 6 (Couldn't resolve host name)
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 11 (Could not resolve host: api.epicgames.dev)
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] 000001D73F16C350: libcurl info message cache 12 (Closing connection 14)
2022-09-26 18:31:01 WRN [EOS] [LogHttp - Warning] Lockout of 7.530992s on https://api.epicgames.dev/matchmaking/v2/30b9e9e5f58b4f4e82930b3bef76d9e1/sessions/e4b01fbcefb64d4385072676307293ab/publicplayers
2022-09-26 18:31:01 ERR [EOS] Failed unregistering player in session: OperationWillRetry
2022-09-26 18:31:03 WRN [EOS] [LogHttp - Warning] Retry 1 on https://api.epicgames.dev/sdk/v1/product/85fffb61212b491999cd7fc03eb09bf6?

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There seems to be problems with finding the ip adress of api.epicgames.dev.

 

Most likely a temporary DNS failure at your home or your provider, or a permanent network problem at your side if you still can't connect. Use a browser and check if you get an empty page at https://api.epicgames.dev

 

If you get an error message instead you definitely have a network problem.

 

 

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