Shooternk1 Posted December 9, 2019 Share Posted December 9, 2019 Hello, I tried to run a 7d2d Server on my Dedicated Server and first everything was fine but if a few people play on it then the Server randomly closes and crashes my whole Dedicated Server, if that happens I need to wait till the Dedicated Server Restarts and then I can start the 7d2d Server again. You got an idea what I could have done wrong on the 7d2d server so it crashes my whole Dedicated Server? Hardware of my Server: i9 9900k 64gb ram 1TB SSD Link to comment Share on other sites More sharing options...
SylenThunder Posted December 9, 2019 Share Posted December 9, 2019 Moving to the correct section. Read the Sticky thread that tells you to read it before posting. It's the same sticky in both Bug Reports, and in Support, and you failed to read it before posting. Link to comment Share on other sites More sharing options...
schwanz9000 Posted December 10, 2019 Share Posted December 10, 2019 Could you provide your server and client output logs uploaded to pastebin? Thanks! - Schwanz9000 Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 10, 2019 Author Share Posted December 10, 2019 Could you provide your server and client output logs uploaded to pastebin? Thanks! - Schwanz9000 I checked the logs and couldn't find anything special :/ maybe you can find something in the Logs: Client Log: https://pastebin.com/efQpz7zt Server Log: https://pastebin.com/sPD70kLx those are the Logs from the crash time. I hope someone can help Link to comment Share on other sites More sharing options...
Beelzybub Posted December 10, 2019 Share Posted December 10, 2019 This is a shot in the dark, but I notice your server is running win 10. Last week I was playing on a friends server that kept disconnecting roughly every hour. We had no idea why and nothing in the logs. Win10 had some updates pending and once he ran the updates, the server stopped crashing. Also, it looks very sudden so maybe there is a message in your Win10 Event Viewer corresponding to the time of the crash that would be helpful. Link to comment Share on other sites More sharing options...
Liesel Weppen Posted December 10, 2019 Share Posted December 10, 2019 if that happens I need to wait till the Dedicated Server Restarts and then I can start the 7d2d Server again. So the whole bare-metal server does a reboot? I guess it's not a 7d2d problem then but a problem with your server or the operating system. As mentioned above, maybe he just installed windows updates? That would also explain why there is absolutely no hint in your server log. Maybe the server has problems installing those updates. That might happen with Windows and would explain why he does reboot repeatedly. Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 10, 2019 Author Share Posted December 10, 2019 This is a shot in the dark, but I notice your server is running win 10. Last week I was playing on a friends server that kept disconnecting roughly every hour. We had no idea why and nothing in the logs. Win10 had some updates pending and once he ran the updates, the server stopped crashing. Also, it looks very sudden so maybe there is a message in your Win10 Event Viewer corresponding to the time of the crash that would be helpful. Yeah first I thought it would be the Dedicated Server itself so I reinstalled it and now its running on Windows Server 2019. The "crashes" are still there and the Event Viewer only says that the server restarted without a "correct" shutdown. And the crashes only happens if the 7d2d Server is running (the time till it crashes are different) This is why I am so confused. Link to comment Share on other sites More sharing options...
Liesel Weppen Posted December 10, 2019 Share Posted December 10, 2019 Post the logs of the event viewer. It could be everything, maybe even a hardware fault (overheating or whatever). If the whole system does a reboot, it's most likly not caused by the 7d2d server as a software fault. Link to comment Share on other sites More sharing options...
Beelzybub Posted December 11, 2019 Share Posted December 11, 2019 Since it did the same thing with two operating systems I'm thinking hardware. Run a ram test maybe? (that could take forever) Power supply? Or heat, like Liesel said. Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 13, 2019 Author Share Posted December 13, 2019 Since it did the same thing with two operating systems I'm thinking hardware. Run a ram test maybe? (that could take forever) Power supply? Or heat, like Liesel said. Hello, I now got a new Server where I installed windows server 2016 on it but the 7d2d Server still crashed the whole dedicated server today. So it can't be the Dedicated Server :/ Any other Ideas? Server Log of the Last Crash: https://pastebin.com/A0F9Ffp6 I really have no idea what could cause it note: the event viewer only shows the error that the server shows is "kernel-power" which is caused by the unexpected restarted Link to comment Share on other sites More sharing options...
SylenThunder Posted December 13, 2019 Share Posted December 13, 2019 Is this "new server" on the same hardware as before? kernel-power indicates a power supply issue. Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 13, 2019 Author Share Posted December 13, 2019 Is this "new server" on the same hardware as before? kernel-power indicates a power supply issue. No its a completely new server with new hardware and the dedicated server only crashes if the 7d2d Server is running and if people are on it (but its random when it crashes) Link to comment Share on other sites More sharing options...
Beelzybub Posted December 13, 2019 Share Posted December 13, 2019 Is the 9900k overclocked? Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 14, 2019 Author Share Posted December 14, 2019 Is the 9900k overclocked? No it is not overclocked. Link to comment Share on other sites More sharing options...
Beelzybub Posted December 14, 2019 Share Posted December 14, 2019 So if it does the same thing on two different power supplies, and two different operating systems, maybe it's the wall power not being reliable. It seems like it must be power related based on the hardware reboot. Is the 64 GB of ram new also? Did you test that? Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 15, 2019 Author Share Posted December 15, 2019 So if it does the same thing on two different power supplies, and two different operating systems, maybe it's the wall power not being reliable. It seems like it must be power related based on the hardware reboot. Is the 64 GB of ram new also? Did you test that? The whole server is new. Link to comment Share on other sites More sharing options...
Shooternk1 Posted December 16, 2019 Author Share Posted December 16, 2019 So if it does the same thing on two different power supplies, and two different operating systems, maybe it's the wall power not being reliable. It seems like it must be power related based on the hardware reboot. Is the 64 GB of ram new also? Did you test that? The whole Server is new. Everything of it. Link to comment Share on other sites More sharing options...
Liesel Weppen Posted December 16, 2019 Share Posted December 16, 2019 Post full specs of your system and "don't let you pull everything out of the nose". Not just the specs, also the configuration. RAM-Speed, temperatures under load, ... Also the full event log, not just "it says something about...". "Everything is new" is a common argument for "it should work", but even new hardware can have problems or comaptibility issues. Run load tests on your system, like Prime95. Additionally maybe e.g. the heaven benchmark is there is a dedicated GPU in your server. Does it run this or does it also reboot the whole system? I'm quite sure it is not a 7d2d issue that causes the reboot. It's a hardware or configuration fault. Link to comment Share on other sites More sharing options...
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