Hosted server, players reset with no skills but gear is normal.

[dodger6]

This morning I had 2 of my players contact me saying that they logged in and they retained their level and gear but had no skills and no skill points. The log entry when one logged in is as follows.

 

I tried restoring the old user data but it continues to loop back on itself corrupting. Server is running 18.2.

 

Any help would be appreciated.

 

2019-11-16T07:33:29 136.957 ERR Loading player data failed for player '76561197991320527', rolling back: Object reference not set to an instance of an object

at QuestClass.CreateQuest (System.String ID) [0x00006] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at QuestJournal.Read (System.IO.BinaryReader _br) [0x00029] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at PlayerDataFile.Read (System.IO.BinaryReader _br, System.UInt32 _version) [0x00263] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at PlayerDataFile.Load (System.String _dir, System.String _playerName) [0x00086] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

2019-11-16T07:33:29 136.964 ERR Loading backup player data failed for player '76561197991320527', rolling back: Object reference not set to an instance of an object

at QuestClass.CreateQuest (System.String ID) [0x00006] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at QuestJournal.Read (System.IO.BinaryReader _br) [0x00029] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at PlayerDataFile.Read (System.IO.BinaryReader _br, System.UInt32 _version) [0x00263] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0

at PlayerDataFile.Load (System.String _dir, System.String _playerName) [0x0018c] in <e9009e1be0694dd0bfc8d52b4c4539e6>:0