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Weird box on my screen all the time?


cheese_

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You will be the third person I've ever seen report this issue.

 

I honestly don't know what it is, how it gets there, or how to make it go away. The last guy I worked with on it, we literally tried just about everything.

 

I would recommend submitting a very detailed bug report on it. Include logs, dxdiag, the works.

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  1. Press Win+R (Windows key and the R key) hotkey to open the Run window.
  2. In the "Open:" field of the Run window, type "dxdiag" without quotes.
  3. Click OK or the Enter key to open the DirectX Diagnostic Tool.
  4. If prompted to check if your drivers are digitally signed, click Yes.
  5. In the DirectX Diagnostic Tool window, click the "Save All Information" button.
  6. In the "Save As" window information should be saved as a text (.txt) file.
  7. Choose location where the file will be saved and press "Save" button.
    It's easier to use accessible location like Desktop.

 

 

Uploading DxDiag.txt

 

 

Go to the website called pastebin.

 

 

http://pastebin.com/

 

 

You can simply paste the text from the log file into the new paste text area and hit the submit button.

After that, simply copy paste the address from the address bar of your internet browser.

It should look like this: https://pastebin.com/nCQHs3ac

 

Edit your report to add that link to it. :smile-new:

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  1. Press Win+R (Windows key and the R key) hotkey to open the Run window.
  2. In the "Open:" field of the Run window, type "dxdiag" without quotes.
  3. Click OK or the Enter key to open the DirectX Diagnostic Tool.
  4. If prompted to check if your drivers are digitally signed, click Yes.
  5. In the DirectX Diagnostic Tool window, click the "Save All Information" button.
  6. In the "Save As" window information should be saved as a text (.txt) file.
  7. Choose location where the file will be saved and press "Save" button.
    It's easier to use accessible location like Desktop.

 

 

Uploading DxDiag.txt

 

 

Go to the website called pastebin.

 

 

http://pastebin.com/

 

 

You can simply paste the text from the log file into the new paste text area and hit the submit button.

After that, simply copy paste the address from the address bar of your internet browser.

It should look like this: https://pastebin.com/nCQHs3ac

 

Edit your report to add that link to it. :smile-new:

 

All done! :)

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