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Frequent and random crashing


DMPlayin

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When playing, the game frequently crashes at random times, in random locations (indoors and out) and with and without zombies in the area.

 

Pastebin log for the latest crash here: https://pastebin.com/dDVjCKzM

 

This only started happening with Alpha 18. Drivers are up to date, files have been validated, no mods installed both in single player and MP client.

 

I haven't posted this as a bug because there's no way to reproduce it or guess when the next crash will occur. Hopefully someone who knows more about what's in the log than I do can shed some light on it so the wife and I can actually play together.

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You have half the required RAM, and your CPU is under spec by a large margin. I'm not even looking at the GPU because it's most likely like the rest of your system.

 

Your hardware doesn't meet the minimum specifications for the game client since about a14. It's amazing that you were able to play a17 on that at all.

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When playing, the game frequently crashes at random times, in random locations (indoors and out) and with and without zombies in the area.

 

Pastebin log for the latest crash here: https://pastebin.com/dDVjCKzM

 

This only started happening with Alpha 18. Drivers are up to date, files have been validated, no mods installed both in single player and MP client.

 

I haven't posted this as a bug because there's no way to reproduce it or guess when the next crash will occur. Hopefully someone who knows more about what's in the log than I do can shed some light on it so the wife and I can actually play together.

 

Same here. I've never had issues like this with this game in all the years I've been playing. I was so excited for A18 to drop and I can't even play it. When other people were complaining about A17, I never had a problem.

 

Computer Information:

Manufacturer: System manufacturer

Model: System Product Name

Form Factor: Desktop

No Touch Input Detected

 

Processor Information:

CPU Vendor: AuthenticAMD

CPU Brand: AMD Phenom II X4 965 Processor

CPU Family: 0x10

CPU Model: 0x4

CPU Stepping: 0x3

CPU Type: 0x0

Speed: 3415 Mhz

4 logical processors

4 physical processors

HyperThreading: Unsupported

FCMOV: Supported

SSE2: Supported

SSE3: Supported

SSSE3: Unsupported

SSE4a: Supported

SSE41: Unsupported

SSE42: Unsupported

AES: Unsupported

AVX: Unsupported

AVX2: Unsupported

AVX512F: Unsupported

AVX512PF: Unsupported

AVX512ER: Unsupported

AVX512CD: Unsupported

AVX512VNNI: Unsupported

SHA: Unsupported

CMPXCHG16B: Supported

LAHF/SAHF: Supported

PrefetchW: Unsupported

 

Operating System Version:

Windows 7 (64 bit)

NTFS: Supported

Crypto Provider Codes: Supported 311 0x0 0x0 0x0

 

Video Card:

Driver: AMD Radeon HD 7800 Series

DirectX Driver Name: aticfx32.dll

Driver Version: 26.20.13003.1007

DirectX Driver Version: 26.20.13003.1007

Driver Date: 9 10 2019

OpenGL Version: 4.6

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 60 Hz

DirectX Card: AMD Radeon HD 7800 Series

VendorID: 0x1002

DeviceID: 0x6818

Revision Not Detected

Number of Monitors: 1

Number of Logical Video Cards: 1

No SLI or Crossfire Detected

Primary Display Resolution: 1920 x 1080

Desktop Resolution: 1920 x 1080

Primary Display Size: 26.65" x 15.00" (30.55" diag)

67.7cm x 38.1cm (77.6cm diag)

Primary Bus Type Not Detected

Primary VRAM: -2048 MB

Supported MSAA Modes: 2x 4x 8x

 

Sound card:

Audio device: Speakers (Realtek High Definiti

 

Memory:

RAM: 8190 Mb

 

Miscellaneous:

UI Language: English

Media Type: DVD

Total Hard Disk Space Available: 953766 Mb

Largest Free Hard Disk Block: 579832 Mb

OS Install Date: Dec 31 1969

Game Controller: None detected

VR Headset: None detected

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Sylen Thunder, following your advice i have updated my drivers utilizing the clean install, and confirmed my direct x with dxdiag. unfortunately, my game continues to crash to desk top. here are paste bins for tonight's

 

output log: https://pastebin.com/jvQzVXmv

error: https://pastebin.com/WxxpbQuH

 

i also used the launcher tool to clean all of 7 days files, did an uninstall, and fresh install of the game before trying to play tonight.

 

thank you for your time

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@lug,

 

I looked at your logs lug and this error "d3d11: failed to create buffer" is what stands out.

It's something wrong with the graphics driver or unity or directx or even possibly a

physical hardware problem.

 

You're on the latest (440.97) NVIDIA driver, but there's lots of reports of problems with it.

(google "440.97 problems")

 

As a test, I would try running the launcher and selecting "GLCore" for your Renderer instead of

DirectX. If it works ok with GLCore then I would try a different driver, probably version 436.48 from

September. DDU (display driver uninstaller) is a very popular app for cleaning up old driver

installs and starting fresh. You could use that to clean things up before installing a driver.

 

Another thing I noticed was that Pregen01 is from b131, but I don't know if that's a problem

or not.

 

Is it possible the card is overheating?

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@Beelzybub,

 

thank you very much for looking at my troubles. i will follow your suggestions when next i play.

 

i use MSI afterburner to monitor temps and i have not seen any temp over 80 on the charts during alpha 18x but i will try to watch it more closely. i will try a 4k rwg next time as well to eliminate any possible pregen01 influence

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