I was responding to a comment that said they were able to clear out "their" character save by putting it in a local game. I just basically said if that's true then "hopefully" the profile can be fixed if the devs fix the problem. There is a trick to putting an online save into a local single player game, but I wasn't the one who said they did that.
I was able to get one of my players who was locked out of the server back into the server by replacing their .ttp character save with one from before the update. We have all drones put away and that seemingly works to fix being stuck at character loading, I backed up the world files before I updated the server, so if you did that then you can fix the issue as well, they lose a little bit of progress, but its better than loosing it all.