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csens

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About csens

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  1. After turning Intel Turbo Boost off in the BIOS, I was able to play for a couple hours and there have been no crashes. I am cautiously hopeful that it's fixed. I used HWINFO to track the GPU temp and it was between 60 and 81C with an average of 72. My guess is that with Intel Turbo Boost enabled it either used too much power which caused the problem or maybe when Intel Turbo Boost tried to lower the frequency because it wasn't getting enough power the game didn't like it. I am not really sure. There is a second 4 pin CPU power port on the motherboard next to the 8 pin port that I was not using. I thought without overclocking that it wouldn't be necessary. I have connected the 4 pin port now. I haven't turned Intel Turbo Boost back on yet because I am just glad to be playing the game and don't want problems. I will give it a try later to see what happens. Again thanks to everyone. I wouldn't have been able to figure this out without your help.
  2. Memtest86 was run overnight and found nothing. I took my computer apart and changed the power cable to the GPU. It's a modular power supply so I changed where it was plugged into the PS as well. Made sure everything was seated correctly. Earlier someone asked about overclock and I said it was not setup (since I did not make any changes or try to set it up). Software that I installed showed the CPU clock was at 4500 despite is being an i5-9600k @3.70 ghz. I looked into and it looks like Intel Turbo Boost is enabled by default and automatically increases the clock when possible. I don't know if that counts as overclocking, but I disabled it and the CPU clock is showing as 3700 mhz now. I haven't tested yet but if the problem still happens then I will try running with one stick of 16 gb ram instead of two.
  3. Full reset of windows 10 (all apps wiped). Installed Steam then 7 days to die. Played for 5 minutes before it hung and crashed. Faulting application name: 7daystodie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: UnityPlayer.dll, version: 2019.2.17.24627, time stamp: 0x5df1e859 Exception code: 0xc0000005 Fault offset: 0x000000000043f446 Faulting process id: 0x594 Faulting application start time: 0x01d67e7d36354d5c Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7daystodie.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\UnityPlayer.dll Report Id: d8c9cf4e-5e31-4f1e-aa33-2dce746e13ab Faulting package full name: Faulting package-relative application ID: Edit: I am going to try memtest86 overnight in case it finds something the built in memory diagnostic tool did not.
  4. I went through and ran these commands. Nothing that needed to be repaired was found. I don't have a lot of games and the ones I do have don't have EAC. I was going to try installing it from a different game but seems like that won't be possible. I wonder if a different version is packaged with 7dtd versus other games that install EAC and that could be why it's different??? I did see other people reply that they also see it as Game 17 in this thread though. My version is listed as 4.0.0.0 I did the SFC / Dism commands and I did reinstall EAC. I have tried two different ways: opening the steam client and launching the game which did it and also after uninstalling EAC and restarting I ran the setup file from E:\SteamGames\steamapps\common\7 Days To Die\EasyAntiCheat to install it. I went to the EAC website but I could not find a download so I am guessing it's only available with the games it's packaged with. I had originally only run it on C and E since that's where the files are. I have run it on all three drives now just to be sure and no problems were reported. I excluded that directory from Windows defender as well as the appdata 7dtd folder. I have deleted the old app data files. I reinstalled the game quite a few times and made sure the directory was gone before reinstall. I even tried deleting the registry entries before reinstalling. I have gone through and tried this, unfortunately it is still crashing. Thank you to everyone for the help and suggestions, I am very grateful. If there is something wrong with Windows 10 that isn't found by the sfc/dism commands is my only option to reset windows 10 and remove everything? Would that even help though? Since sfc/dism don't find anything wrong then resetting might just leave whatever is bad in place. The OS was installed from an OEM disk so I am afraid to actually try a full reinstall since I don't think I will be able to use the activation code again. If there is something wrong with the hardware then I am not sure how to find it since the diagnostic tools report everything as ok. I haven't seen other people reporting the exact same error messages so it does look likes its specific to me
  5. I did this and things were looking good for 45 minutes, and then a BSOD came. When I went through the EAC uninstall procedure it ended up completely uninstalling EAC so for step 5 I had to go to E:\SteamGames\steamapps\common\7 Days To Die\EasyAntiCheat\EasyAntiCheat_Setup to install EAC again. I don't know if that makes any difference for the end result. I then tried playing with EAC and got the same crashes in the 10-20 minute range. I then turned EAC off and played for 45 minutes before a bsod: System Service Exception win32kbase.sys. I have updated all the drivers I can find so if this is a driver issue, I don't know what else to try to update. I have attached the minidump file. *edit: and of course my character reset to level 1 after the bsod. It is too tedious and boring to keep playing this way. I feel like I have played the first two days 20 times in the last month. Alpha 18 plays fine, alpha 19 crashes all the time. Whatever "improvements" were added really messed things up. 082820-7390-01.dmp
  6. The only option I see in EAC is "Game 17". Is that what I should uninstall?
  7. I have uploaded files showing the results of the sfc/dism commands, windows memory diagnostics, Windows updates, the nvidia driver version, Intel Processor Diagnostic, page file settings, dxdiag log, and the error log I was able to generate after installing alpha 19 again. For Windows updates, everything is installed except the feature update to 2004. I have been avoiding that since I have heard it causes issues (in general, not specific to 7dtd). I can try installing it if it's needed. The crashes have been happening 10-20 minutes into the game. I noticed that if I have EAC enabled the error tends to be the Windows default popup saying that 7 days to die is not responding. If I disable EAC then the error window that pops up references Unity instead of the default not responding window. The output_log that I uploaded is from a crash that occurred when EAC was off. With EAC on: Faulting application name: 7daystodie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52 Exception code: 0xc0000374 Fault offset: 0x00000000000f9229 Faulting process id: 0x1fe4 Faulting application start time: 0x01d67d851bf2e1b9 Faulting application path: E:\SteamGames\steamapps\common\7 Days To Die\7daystodie.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 36887d94-8bfe-4f24-b6c2-8bc52157ea6b Faulting package full name: Faulting package-relative application ID: Event Xml: With EAC off: Faulting application name: 7DaysToDie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: UnityPlayer.dll, version: 2019.2.17.24627, time stamp: 0x5df1e859 Exception code: 0xc0000005 Fault offset: 0x0000000000576c1f Faulting process id: 0x5ec Faulting application start time: 0x01d67d8c33b176ed Faulting application path: E:\SteamGames\steamapps\common\7 Days To Die\7DaysToDie.exe Faulting module path: E:\SteamGames\steamapps\common\7 Days To Die\UnityPlayer.dll Report Id: 62d5f7c7-55f6-4229-964d-d1b89fbaf0e4 Faulting package full name: Faulting package-relative application ID: Event Xml: If any other information is needed please let me know. DxDiag.txt output_log__2020-08-28__18-40-17.txt
  8. Thank you both for the information. I will work on the suggestions. I currently have alpha 18.4 installed and cleared everything so it will take a bit to redownload alpha 19 so I can generate a new crash log to post. I will go through and do these when I have alpha 19 installed again. I will post the logs the next time I get a crash. There is no overoverclocking. I will be sure to check/post the dump file if I get a bsod again. I have updated as many drivers as I could find and completely uninstalled and reinstalled the nvidia drivers so I am not sure what else I could do as far as checking the drivers. The power supply is 850w and should be enough for the system. I don't see any windows events indicating a power problem but maybe if I can generate a new dump file it will be in there.
  9. The game has been crashing for me since updating to Alpha 19. It could be anywhere from 5 minutes to a couple hours in, though with the more troubleshooting I have been doing it seems to happen quicker. I have spent hours troubleshooting and at this point am ready to give up. If I forget to post something that I should, please let me know and I will try to get it. Thank you for any information you can provide. Errors: After reinstalling the game so many times most of the logs are gone so I am posting the errors from Windows Event Viewer. There are three types of errors that happen. 1) A popup comes up that says 7 days to die has stopped responding. The screen is frozen and the games needs to be closed and reopened. Event 1000, Application Error Faulting application name: 7daystodie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000000000000ffff Faulting process id: 0x7d4 Faulting application start time: 0x01d67cce5685d993 Faulting application path: E:\SteamGames\steamapps\common\7 Days To Die\7daystodie.exe Faulting module path: unknown Report Id: b24c525e-1315-4213-9ee2-1bccc7162768 Faulting package full name: Faulting package-relative application ID: Event 1002, Application Hang The program 7DaysToDie.exe version 2019.2.17.24627 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 7d4 Start Time: 01d67cce5685d993 Termination Time: 3 Application Path: E:\SteamGames\steamapps\common\7 Days To Die\7DaysToDie.exe Report Id: 962c42f0-aae4-4e62-bcc8-7d2a39866580 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown 2) The game crashes and restart my computer. This usually has a windows event referencing a dll Event 1000, Application Error Faulting application name: 7DaysToDie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: UnityPlayer.dll, version: 2019.2.17.24627, time stamp: 0x5df1e859 Exception code: 0xc0000005 Fault offset: 0x000000000057b380 Faulting process id: 0x1f24 Faulting application start time: 0x01d67b3e6e6db931 Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\UnityPlayer.dll Report Id: 6314fd2f-60da-408c-9c24-1092966e60ed Faulting package full name: Faulting package-relative application ID: Event Xml: Or Event 1000, Application Error Faulting application name: 7DaysToDie.exe, version: 2019.2.17.24627, time stamp: 0x5df1e6e4 Faulting module name: mono-2.0-bdwgc.dll, version: 0.0.0.0, time stamp: 0x5dc03abb Exception code: 0xc0000005 Fault offset: 0x0000000000314348 Faulting process id: 0x2654 Faulting application start time: 0x01d67b2211543dda Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\7DaysToDie.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\7 Days To Die\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll Report Id: 4657f985-76ba-44d2-8fde-d4a2998f3d76 3) BSOD Machine Check Exception. The game freezes, my computer makes a horrible sound for 20 seconds, then bsod occurs. Has happened twice Other posts have mentioned that bsod means a computer problem. The reason I don't think this is true is because I have used diagnostic tools to check the cpu, memory, and drives. No other programs on my computer including games on steam have caused BSOD. Also, I downloaded 7dtd Alpha 18.4 and played that for an hour without crashing at all. Computer Info: OS/Version: (Windows 10 v1909) CPU Model: (Intel i5 9600K) System Memory: (32 GB) GPU Model and VRAM: (nVidia GTX 1660) Screen Resolution: (1920 x 1080) Hard Drive ( Tried running from SSD C drive and separate HDD drive) Plenty of space on both Game Info: This has been occurring since alpha 19 experimental came out and happens more frequently with the Stable release. Tried lowering the graphics setting from medium to low to lowest. Error messages from Event Viewer Things I have done to try to resolve this: Complete reinstall (probably 4-5 times by now, got rid of any files and reg entries before reinstalling) Disabled EAC Disabled Playsparks Lowering resolution from 1920 x 1080 (tried full screen and window view) Updated drivers (Bluetooth, nvidia display adapter, LAN, Sound) Updated Bios to latest available for Gigabyte Z390 Auros pro wifi Ran SFC /Scannow Ran Windows Memory Diagnostic Ran check disk Ran Intel Processor Diagnostic tool CPU temp is fine Verified files through steam multiple times Uninstalled and reinstalled steam Deleted old games. All old games were gone after each reinstall of 7dtd. Probably other things that I cannot remember **I am not going to reinstall Windows 10. I mention this because it seems to come up as a question/suggestion in other places. An OS shouldn't need to be reinstalled for a game to work.
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