It only happens to Pax and every time we group. It started back in 20.3 and we've been able to wipe characters and reset servers but eventually it happens again. Right now everything we have tried has not worked so we are just playing allies ungrouped. We use discord for voice and have never used chat in game. We did both disable voice chat. We will try changing around the voice settings. We will try the AV/FW test and see.
Thanks