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  • Player's Stuck on "Starting Game..." screen

    John Raoux

    By John Raoux

      • Version: A 21.2 b37
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    We are playing on an online server. (Host Havoc).

     

    One of our party members were out exploring, when her bike front wheel sunk into the ground. She got off her bike, and then she sunk into the ground. She closed the game and tried to rejoin game, but when loading in she got stuck of the "Starting Game..." screen.

     

    She is still unable to get past this screen, though she appears in game on the players tab.

     

    Another player in our group went to find her bike. When they approached the same area of the map, the same thing happened to them.

     

    I went into the server files and deleted their player file. They were then able to rejoin the game, but lost all of their levels and equipment.

     

    Would you mind taking a look at the server log and game log to see if you can find anything?

     

    I tried to post them to pastebin, but they are exceeding the max file size. So let me know how to send them.

     

    Thank you,

    John Raoux

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    Jugginator

    This can happen sometimes when networking has become poor at the wrong time at one end or the other when a region/chunk is called new at the same time, or the server could have been put in a "not dead but pretty much dead" state, and it failed to load any chunks/regions outside of the ones that were already loaded.

     

    But yeah @John Raoux if there are scrolling/repeating errors or warning in the log you can delete those to save space, or upload to somewhere like OneDrive/Dropbox/etc. too.

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    Jugginator

    Jugginator 853

    Posted (edited)

    22 hours ago, John Raoux said:

    Hey Jugginator,

     

    Here is a link to a google drive with the logs.

     https://drive.google.com/drive/folders/1EqNFHcleGwcOCj5VvdgZ4I_-WoO9GatU?usp=sharing

     

    It has since happened to a third player. It happens every time we go to the desert part of the map and only there.

      

    
[EOS] [LogAudioCaptureCore - Error] RtApiDs::probeDeviceOpen: error (The sample rate or the channel format is not supported) creating input buffer (Headset Microphone (Xbox Controller))!
[EOS] [LogEOSRTC - Error] RTCAudio Audio_StartInputStream failed. ResultCode=[EOS_UnexpectedError] LocalProductUserId=[000...df1] RoomName=[conf+769577398]
[EOS] [LogEOSRTC - Error] RTCAudio StartRecording failed. LocalProductUserId=[000...df1] RoomName=[conf+769577398]

     

    This appears to actually be the case, but odd that 3 players are getting it, and only of that map... I'm going to look at your server log too and look into this.

     

    Would you mind if I connected to your server? 

     

    Also, make sure everyone who is using a controller is using big picture mode and Steam's default configuration settings for controllers.

    Edited by Jugginator (see edit history)
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    John Raoux

    Ok thank you.

     

    Yea I have the Xbox headset (don't buy one lol). I don't know why its saying that I'm not trying to record anything.

     

    Sure for logging into server, but please don't be a troll and destroy my base lol.

     

    I messaged you the IP and port number.

     

    Issue occurs only in the desert biome.

     

     

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