Before you post a report:

You have to be logged in to the forum to report a bug.

Before reporting bugs: 

Read through the Known Issues and search for your issue (CTRL+F) to see if it was reported already. Use multiple keywords that might be related.

Tips for bug research:

• What block is it?

  • Activate dm in console (admin on server or host in SP/P2P game)

  • Hit F3

  • Hold shift and look at the block you want to investigate

  • “Focused Block” tab will show block name rotation (r=x)

• Which POI am I looking at?

  • Activate dm in console (admin on server or host in SP/P2P game)

  • Hit F3

  • Enter POI bounds

  • “Player” tab 3rd line biome will also show POI name (can ignore .xyz after name)

  • Now you can look at the POI in the editor

• How do I find a POI in my game?

  • Search the prefabs.xml for the name and teleport to coordinates

  • NEW: tppoi in console

    • Search for POI in searchfield

    • Click on entry

• What does, is, how, why zombie?

  • Activate dm in console (admin on server or host in SP/P2P game)

  • Hit numpad 0 (heavy FPS impact, if many zombies on screen)

  • You will now see the zombie’s AI tasks and health

• Do buffs/debuffs work?

  • Activate dm in console (admin on server or host in SP/P2P game)

  • Hit F3

  • Open inventory

  • Toggle 2 row 5 option on the left side (Ply)

  • This will open a window on the right

    • If you can not move, the search field is active, backspace everything in the searchfield and hit LMB

  • Now you can see active buffs/debuffs and cvars on yourself

  • Hold shift to view stats of your current target

• Freeze AI

  • With dm enabled as host hit * on numpad

    • This allows for easier buff or damage tests

BUG REPORTING INSTRUCTIONS FOR ITEMS NEEDED WITH ALL BUGS

OUTPUT LOGS

Your output log files can be found this way:

a) Windows+R "%APPDATA%/7DaysToDie/logs"

b) Launcher > Tools > Open savegame folder

You will find a list of logs, the last one being the most recent.

PLEASE USE PASTE BIN TO UPLOAD YOUR OUTPUT LOGS

If your output logs are too large, you might need to use paste bin:

Pastebin how to video.

please do not copy and paste content here as it breaks some phones from viewing the large contents.

Pastebin link 

EAC logs:

Windows:
- %APPDATA%\EasyAntiCheat\85fffb61212b491999cd7fc03eb09bf6\30b9e9e5f58b4f4e82930b3bef76d9e1\loader.log
- %APPDATA%\EasyAntiCheat\anticheatlauncher.log

Linux:
- ~/.cache/com.epicgames.easyanticheat/85fffb61212b491999cd7fc03eb09bf6/30b9e9e5f58b4f4e82930b3bef76d9e1/loader.log
- ~/.cache/com.epicgames.easyanticheat/anticheatlauncher.log

macOS:
- ~/Library/Caches/com.epicgames.easyanticheat/85fffb61212b491999cd7fc03eb09bf6/30b9e9e5f58b4f4e82930b3bef76d9e1/loader.log
- ~/Library/Caches/com.epicgames.easyanticheat/anticheatlauncher.log

Launcher logs:

%APPDATA%\7DaysToDie\logs\launcher.log
~/.local/share/7DaysToDie/logs/launcher.log
~/Library⁩/⁨Application Support⁩/⁨7DaysToDie⁩/logs/launcher.log

SCREENSHOTS and .CSV File

Please use the following for all screenshots:

Press F1 to open the console, then type dbs.

This will open a panel in game for you to type the bug in.

Once done click OK.

There will then be a SCREENSHOTS folder in the main 7 days folder containing the screenshot.

There will also be a .CSV file that has all of your perks, books, and schematics listed and needed for testing purposes.

Screen Shots

best way to submit a screen shot is to upload it to an image site that allows links such as https://imgur.com/upload then provide the link in your report.

RWG INFO

If you generated your own RWG world, please provide the generationinfo.txt and map_info.xml from their generated world folder, so we can reproduce this C:\Users\You\AppData\Roaming\7DaysToDie\GeneratedWorlds\<your world>\GenerationInfo.txt

BUG REPORTING FORM

Please use this form to report bugs. Testers will then respond. If the form is not used, we will assume you are just chatting to each other.

Please make sure you assign the report to the "bug pool" only so it doesnt get over looked.

COPY BELOW THIS LINE

Summary: (a short description of the bug)

Game Version: (A18 b155 / A18.1 bxxx / etc)

Platform: (Steam / XBL)

OS/Version: (Windows / Linux / Mac)

CPU Model: (Intel i5 9600K / AMD Ryzen 7 1800x / etc)

System Memory: (4 GB / 8 GB / 16 GB / etc)

GPU Model and VRAM: (nVidia GTX 1060 4 GB / AMD RX 580 8 GB / etc)

Screen Resolution: (width and height)

Video Settings: (Low / Medium / High / Ultra / Custom (Custom has many combinations, so just list the settings you think are relevant to the bug if any))

Game mode: (MP host / MP client / SP / Client on dedi, RWG or NAV)

Did you wipe old saves? (Yes/No)

Did you start a new game? (Yes/No)

Did you validate your files? (Yes/No)

Are you using any mods? (Yes/No)

EAC on or off?

Status: NEW

Bug Description:

Detailed steps to reproduce the bug:

1)

2)

3)

Actual result: (description of what is occurring)

Expected result: (what you expect to occur)