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  • LAN not showing - Unable to retrieve server info

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    Lord Morphleyes

    Summary: LAN is not showing up and in home/networked computers have to come in through public IP.  Which worked for my sons computer but the computer that is also running the server kept getting Unable to Retrieve Server Info and on the Join screen it also states Unknown Server Version .   I am able to connect to IP using the internal IP .  


    Below is a thread with more details 



    Game Version: A20.4 (b42)

    Platform: PC

    OS/Version: Windows 

    CPU Model: AMD A10-6800K APU with Radeon(tm) HD Graphics     4.40 GHz

    System Memory: 24GB

    GPU Model and VRAM: Integrated

    Screen Resolution: (width and height)

    Video Settings: Low / Medium 

    Game mode: Dedicated server host and client for MP


    Did you wipe old saves? Yes all A!( before going to A20

    Did you start a new game? not for A20.4 but for A20

    Did you validate your files?  idk

    Are you using any mods? No)

    EAC on or off? on


    Status: NEW


    Bug Description:

     Cant get into game using the new server portal. 

    Detailed steps to reproduce the bug:


    1) Start the dedicated server

    2)start the game on the same computer

    3)locate the server, click join


    Actual results: First error, The server version is listed as Version Unknown: Second error, Unable to Retrieve Server Info - it wont let me in the game


    Expected result: Server version 20.4 (b42), able to get into the game.  










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